HUMAN SERVICES CASEWORKER (UPWARD MOBILITY)

at Illinois Department of Human Services in Chicago, Illinois, United States

Job Description

Position Overview

Under direction, receives and assists customers to provide public assistance services available through Department of Human Services (DHS) programs to all eligible customers timely and accurately. Manages a public assistance caseload by performing professional casework duties in all categories of assistance. Serves as part of a public assistance delivery network to verify clients are receiving appropriate services and supports as well as achieving welfare-to-work goals and other Welfare Reform goals and DHS initiatives. Meets with clients to discuss goals and activity requirements.

1. Receives and assists customers to provide public assistance services available through Department of Human Services (DHS) programs to all eligible customers timely and accurately.


2. Manages a public assistance caseload by performing professional casework duties in all categories of assistance.


3. Serves as part of a public assistance delivery network to verify clients are receiving appropriate services and supports as well as achieving welfare-to-work goals and other Welfare Reform goals and DHS initiatives.


4. Meets with clients to discuss goals and activity requirements.


5. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

1. Requires a bachelor?s degree in psychology, sociology/anthropology, social welfare or closely related field.


2. Requires one year of professional casework or crisis intervention experience in a social service agency

OR

Successful completion of an agency-sponsored training program.

Qualifying state employees in the Upward Mobility Program shall have the stated requirements of this classification waived by successful completion of a qualifying examination.