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Field Services Engineer II

at Healthtronics in Chicago, Illinois, United States

Job Description

For over 30 years, HealthTronics has extended access to a wide range of medical treatment options to help physicians and hospitals focus on what matters most – delivering high quality patient care. We do this by mobilizing a broad array of minimally invasive, medical therapies so that they are available where and when they are needed.

We are looking for a Field Service Engineer I/II (entry-level or experienced) to support our customers with troubleshooting and preventive maintenance on medical devices.

Why Should You Apply?

+ We thrive on a collaborative work environment that fosters teamwork

+ We put our customers first

+ We offer competitive compensation and a full benefits program that includes a 401(k) plan with company match and 15 days of PTO.

Essential Functions:

+ Performs service on assigned products with some level of supervision.

+ Closes orders in service software in a timely manner.

+ Completes administrative duties accurately and in a timely manner.

+ Performs preventive maintenance and equipment modifications on equipment following a schedule while maintaining optimal resource up time.

+ Ordering and managing repair parts.

+ Complies with all company issued policies and procedures.

+ Obtains product knowledge through classroom or on-the-job training.

+ Performs other duties as assigned.

Position Requirements:

+ Associates degree in electronics or equivalent work or military experience required.

+ Electrical troubleshooting experience with at least 1 year of experience with high technology equipment.

+ Laser experience is a plus but not required.

+ Excellent communication skills.

+ Proven customer service skills.

+ Proficient computer skills.

+ Valid driver’s license.

+ Ability to work independently.

+ Ability to complete all credentialing requirements (vaccinations, training, drug testing, etc.)

Physical Requirements:

+ Frequent sitting, standing, bending, kneeling, stooping.

+ Frequent lifting/carrying loads weighing more than 50 pounds.

+ May be required to push, carry, and pack equipment according to manufacturer’s guidelines.

+ Frequent driving inside or outside of assigned territory or region: overnight travel by air required for up to two weeks at a time.

+ Starting and ending times of workdays will vary according to repair needs. Weekend and holiday work may be required.

HealthTronics is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. HealthTronics will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Visit us at WWW.HEALTHTRONICS.COM | Facebook @ HealthTronics

Instagram @ HealthTronics | Twitter @ HealthTronics

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Job Posting: JC224262145

Posted On: Sep 21, 2022

Updated On: Mar 31, 2023

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