Assistant Manager

at Chicken Salad Chick in Batavia, Illinois, United States

Job Description

Overview:

Want to be a part of the Chick?

Looking for a restaurant career like no other you have ever experienced?

One in which life balance is a part of our culture.

Yes we are closed on Sundays!

No early morning or late night hours of operations.

Looking for a great opportunity to be in on a ground floor opportunity with one of the fastest growing regional chains in the Quick Casual Restaurant segment?

If you are an expert in developing teams to deliver a superb experience for your guest.

Then you need to quickly act on this once in a life time opportunity to lead and develop a team for Chicken Salad Chick.

Our assistant manager will report to the general manager and will ensure that all guests and employees have a great experience. They direct, coordinate, implement & manage the planning, organizing, training and leadership necessary to achieve identified objectives/goals for sales, cost controls, employee hiring/training/retention, Guest service/satisfaction, product quality, and cleanliness/sanitation. Position is responsible for ensuring adherence & compliance for all standards of operating a CSC location.

Benefits:

+ Flexible schedule

+ Employee discount

+ Paid training

+ Job Promotion

Responsibilities:

+ Be a key support person for the GM as a Brand Ambassador for Chicken Salad Chick.

+ Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs.

+ Ensure that all guests feel welcome and are given responsive, friendly, and courteous service.

+ Ensure that all products are consistently prepared and served according to CSC standards.

+ Achieve identified objectives for sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.

+ Operationally fill in where needed to ensure all guest service standards and efficient operations.

+ Operationally fill in as needed to ensure guest service standards and efficient operations.

+ Coach and motivate the team.

+ Continually strive to develop staff in all areas of managerial and professional development.

+ Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.

+ Ensure that all products are received in the correct unit count and condition and deliveries are performed following the restaurant’s receiving policies and procedures.

+ Control food and equipment inventories conduct daily and weekly inventory counts, and keep inventory records.

+ Schedule labor for anticipated business activity to provide optimal Guest service, product quality, and operating standards.

+ Always adhere to Brand Standards for uniform appearance and personal grooming.

Behavior Characteristics:

+ Focus on systematically and effectively communicating all goals and success factors to Team Members

+ Combine critical thinking and practical leadership to create a culture of innovation

+ Effectively coach and give direction

+ Intentionally and methodically grow and nurture relationships with the staff

+ Be able to connect with a multicultural team

+ Enthusiastically and passionately lead

Required Knowledge, Skills, and Abilities:

+ Excellent written and oral communication skills

+ Excellent organization skills

+ Ability to multitask

+ Working knowledge of back office tools

+ Ability to quickly learn and master new computer software

Education and Experience:

+ Three to five years related experience and/or training; or equivalent combination of education and experience

Physical Demands:

+ Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects – Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday

+ Must be able to work and perform all duties at any station in the kitchen or service area.