at KPMG in Chicago, Illinois, United States
Job Description
Business Title: Manager, Executive Administrative Services Center
Requisition Number: 95214 – 32
Function: Business Support Services
Area of Interest:
State: IL
City: Chicago
Description:
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.
KPMG is currently seeking a Manager, Executive Administrative Services Center to join our Administrative Management team.
Responsibilities:
+ Oversee daily activities of administrative services support, manage workload and training schedules to respond to client needs and ensure excellent quality and service delivery
+ Work with the Director of Administrative Services on client and time sensitive projects; collaborate with other managers within Administrative Services to share best practices related to service delivery, team leadership, and reporting in addition to improving workflow
+ Promote a teaming culture with shared goals and responsibilities; leverage strengths, specialized skills and diverse perspectives to help create a high-performing team; build strong relationships with counselees to promote growth and provide direct feedback to cultivate solid performance
+ Liaise with technology partners; understand technology changes at the firm-wide and functional level; provide training as necessary
+ Coach, lead and motivate a team to meet and/or exceed performance goals, while consistently looks for ways to advance team capabilities and performance
+ Act as a trusted business advisor to help advance, implement, achieve client objectives and desired outcomes; use business and subject matter expertise to provide practical as well as relevant ideas and insights
Qualifications:
+ Minimum five years of current management or supervisory experience with a strong focus on customer service
+ Bachelor’s degree from an accredited college/university or equivalent work experience
+ Strong analytical skills and ability to understand process and procedures
+ Capability to lead and embrace change
+ Advanced decision making and problem-solving skills
+ Excellent interpersonal skills and the ability to communicate at all levels, advanced time and project management skills
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm’s compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).
GL: 4
GF: 15312
