at Marex in Chicago, Illinois, United States
Job Description
Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the commodities, energy and financial markets.
The Group provides comprehensive coverage across five core services: Market Making, Execution & Clearing, Hedging & Investment Solutions, Price Discovery and Data & Advisory. It has a leading franchise in many major metals, energy and agricultural products, executing around 38 million trades and clearing over 193 million contracts in 2021. The Group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders. Marex maintains a strong balance sheet with prudent capital and liquidity positions and has an investment grade credit rating.
Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 29 offices worldwide, the Group has over 1,600 employees across Europe, Asia and the Americas.
For more information visit www.marex.com (http://www.marex.com)
Purpose of Role:
A Trading Systems Support Analyst is a part of the Marex eHelp desk team and is the first line of contact for all trading applications (approximately 24 total), Portfolio and RELMS. This role is responsible for managing user and account setups, change/addition/deletion requests, Portfolio setups, market data reporting, exchange connections, exchange access setups, assisting in audit reporting, trouble shooting and anything additional that may arise and is required. A Trading Systems Support Analyst is the hands-on and first connection between clients, brokers and Marex for all trading needs.
Responsibilities:
• Provide first and second line support for all global trading platforms to both Marex’s internal and external client base.
• Handle user and account administration to include limits adjustments upon Risk team approval.
• Conduct client onboarding and conformance testing.
• Assist with new system functionality analysis and implementation.
• Conduct trading front-end functionality UAT testing.
• Assist with exchange reporting and compliance audits.
• Own manual ticketing booking by utilizing tools to track IE: JIRA
• Help with system outage management for client trades.
• Complete monthly transactional and volume reporting across all trading systems.
• Liaise between technology department and other business groups to communicate changes.
• Assist with ongoing review of manual processes, including reporting to identify improvements and automation opportunities, etc.
The Company may require you to carry out other duties from time to time
Skills & Experienced Required:
• Excellent communication and organization skills
• Process-driven and systematic mindset
• Dynamic work ethic with the ability to adapt to an ever-changing electronic trading environment
• Pro-actively learns and adapts to new technologies, platforms or requirements
• Positive attitude and enthusiasm towards picking up issues
• Calm demeanour
• Excellent working knowledge of database queries and excel for Compliance audits and management reporting
• Working knowledge of Fix Messaging Protocol with months of hands-on experience
• 2+ years of experience working with front-end systems and admin tools including CQG, CTS, TT, Fidessa, CME Direct/Clearport, etc.
• 6+ months of experience with high frequency technologies within a demanding client base
• 1+ years of experience with client onboarding for both Fix and API protocols
• 2+ years of market knowledge in handling first line system admin requests (i.e. manual ticket booking, change in limits, etc.)
• Must be comfortable with shift coverage generally between 6:30am and 5:30pm (to cover 8.5 hours) Mon-Fri; with occasional needs for after hours, weekend and holiday coverage.
Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
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