in County, IL
Job Description
Are you ready for the next step in advancing your career? CoVantage Credit Union is seeking an Assistant Branch Manager at our New Lenox, Illinois branch! Join CoVantage and become part of a growing mission-based organization that takes pride in giving back to their communities while providing exceptional service and outstanding value to members in-person, over the phone, and through CoVantage's online channels.
CoVantage is a leader in member service, value and products*, as well as being a certified Great Place to Work! As a CoVantage team member, you will receive a 401(k) employer match up to 200%, a bonus of annual salary up to 8%, a generous HSA contribution, paid time off for community service, vacation time as well as accrued sick leave.
Job duties
- Oversee daily branch operations and lead a member-facing team to consistently provide members with exceptional service and outstanding value
- Build strong relationships with new and existing members and truly make a difference in people's lives
- Regularly serves as a Member Service Representative in opening consumer loan/deposit accounts, answering questions on existing account, explaining CoVantage's online/mobile services, and other responsibilities
- Assist the teller area as needed to keep the branch operating smoothly
- Actively share information about credit union products and services to help members meet their financial needs
- Coach employees to identify member needs and align products/services that will help members
- Provide direct supervision and support Location Managers
Qualifications
- Bachelor's degree in Business Administration or three years of relevant work experience with related training
- Have experience in consumer lending, credit cards, deposit accounts, and collections
- Must possess highly effective oral and written communication skills
- Excellent organizational, time management, leadership and interpersonal skills
- Proficient with Microsoft office and Windows software
- Candidates able to read, write and speak Spanish are strongly encouraged to apply
*Rated by Forbes as Best-In-State Credit Union (Wisconsin), and rated 3rd nationally by Callahan and Associates for great rates and low or no fees.
