at Harper College in Palatine, Illinois, United States
Job Description
The Program Coordinator role at the Harper College Learning and Career Center (LCC) in Prospect Heights promotes site enrollment for credit and noncredit students; builds community awareness and use of the Center; and supports student success via events, programming, and partner relationships. The role is highly collaborative and interacts with our diverse local populations as well as area leaders and multiple College departments.
Continuously adapts, implements, and documents strategies that position the LCC to meet Center and College goals such as:
- Continuous growth in credit and noncredit LCC student enrollment
- Increased use of the Center by community members
- Education access and equitable outcomes, especially to underserved and nontraditional student populations
- Seamless referrals for students needing assistance by other Harper departments and locations
- High-impact collaborations with government, nonprofits, education, and workforce entities
Makes progress towards these goals through non-academic activities and partnerships across the College and externally. Primary responsibilities include:
- Promote LCC enrollment by maintaining up-to-date knowledge of LCC course offerings; collaborating with Admissions for information sessions; educating advisors and other Harper departments on LCC resources; tabling at events; and contributing to marketing and communications initiatives
- Lead Hawks Care student supports at LCC: food pantry, emergency assistance, referral channels for basic needs, coordination of resources with Hawks Care Palatine campus counterparts, and managing budget including identifying funding opportunities
- Grow a robust programming calendar for LCC students and the community such as skill-building workshops for study, job search, or finances; job fairs; diverse legal and social services; family programming; and cultural activities. In close collaboration with Community Relations, Job Placement Resource Center, Student Involvement, and other departments
- Represent LCC and advocate for its mission and population with key community networks, member organizations, and college institutional initiatives
- Maintain regular communications with community partners, LCC faculty, and Harper departments and institution regarding LCC activities and community resources of benefit to students
Other significant responsibilities include:
- Support the LCC Senior Manager in forming new relationships and building strategic partnerships with workforce, government, and community organizations. Contribute to meetings, research, presentations, fundraising, and Memoranda of Understanding. Sustain in-house partners and maintain updated documentation. Actively engage the LCC Advisory Board.
- Monitor progress in LCC student outcomes and community impact, including participation in collecting, analyzing, and communicating results
- In the absence of the LCC Senior Manager, manage site operations in collaboration with the Program Assistant.
- Contribute to full staff coverage of the building and provide direct customer service (phones, front desk) as needed.
Performs other duties as assigned.
