Business Analyst IT-ERP/Supply Chain

at Abbott in Lake Forest, Illinois, United States

Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Business Analyst IT-ERP/Supply Chain

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

+ Career development with an international company where you can grow the career you dream of.

+ Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

+ An excellent retirement savings plan with high employer contribution

+ Tuition reimbursement, the Freedom 2 Save ( student debt program and FreeU ( education benefit – an affordable and convenient path to getting a bachelor’s degree.

+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Lake Forest location in the Rapid Diagnostics division.

The IT Business Analyst provides Manufacturing and Supply Chain system support to manufacturing business teams across North America. Works directly with internal clients and applies IT, business knowledge and experience to determine process alignment with MES (Manufacturing Execution System) and ERP systems, and determines root causes of any issues encountered by the manufacturing and supply chain Business teams while utilizing the MES and ERP software to run manufacturing and supply chain business process.

+ Primary liaison between the IT and business area in manufacturing and supply chain domain.

+ Analyzes business processes; elicits, analyzes, and documents business requirements; identifies alternative solutions, assesses feasibility, and makes recommendations that are best for the company overall.

+ Works directly with internal clients and applies IT and business knowledge and experience to develop and understand the business case and business requirements to solve for technology related business problems.

+ Translates business requirements for system changes into functional requirements; performs data and process modeling; manages change.

+ Leads and coordinates testing; Prepares testing plans to confirm that requirements and system design are accurate and complete, performs verification, and user acceptance.

+ Leads department level initiatives and provides assistance to Program or Project managers on phases of a larger project.

+ Perform project management activities including maintenance of project schedules to ensure tasks are completed within scheduled timeframe.

+ Provides system support to end users and administrators to resolve business and technical problems.

+ Identifies trends and recommends proactive solutions to recurring issues.

+ Responsible for compliance with applicable Corporate and Divisional Policies and procedures.

+ Performs work using existing standards, methodologies and processes and understands other systems/business processes relationship to each other.

+ Partners with Corporate service providers and IT partners to investigate alternatives, which use existing applications.

+ Identifies, proposes, initiates, and leads implementation of process improvements. Makes recommendations to process stakeholders regarding the correct approach to achieve process improvement objectives

+ Maintains productive relationships with peers and management in IT and the business function to ensure effective communication and appropriate status awareness.

+ Serves as a source of information to the IT organizations on the business drivers, processes, and organization structure.

+ Ability to work in a highly matrixed and geographically diverse business environment.

+ Ability to travel approximately 10%, including internationally.

Required Qualifications

+ Bachelor’s degree

+ 5-7 years of experience in IT business analysis in regulated manufacturing environment

+ Strong organizational skills

+ Solid experience with Software Life Cycle (SLC) based on Waterfall and Agile methodology

+ Ability to drive requirements and project work through to closure

+ Strong interdisciplinary, excellent intercultural influence, and networking skills

+ Strong verbal and written communication skills

Preferred Qualifications

+ 5-7 years’ experience with ERP systems (JDE, SAP and others)

+ 2-4 years’ experience with MES (Manufacturing Execution System) Systems highly preferred

+ Bachelor’s degree in a Business Information discipline

+ 2 years of manufacturing / shop floor knowledge / experience

+ 2 years of experience with Supply Chain support to business

+ 4 years of experience in Software Life Cycle and documentation

+ 5 Years of experience in working in an IT environment independently and in teams.


We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.

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  • Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:? (

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at , on Facebook at and on Twitter @AbbottNews.

The base pay for this position is $71,300.00 – $142,700.00. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email

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Job Posting: JC232986864

Posted On: Jan 26, 2023

Updated On: Jul 21, 2023

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