at Crescent Hotels & Resorts, LLC in Chicago, Illinois, United States
Job Description
Description
Promote the culture, values and mission of our company
Adequate product and coffee knowledge along with skill in preparation according to established standards and guidelines
Provides quality beverages, and food for all customers by adhering to all recipe and presentation standards
Take orders and prepare drink and food items
Clean and replenish items throughout work shift, clean and maintain equipment, machines and tables repeatedly
Maintains a calm demeanor during high volume periods of customer service.
Deliver customer service excellence to all by responding with empathy and problem solving when necessary
Follows operational policies and procedures, adherence to proper cash handling and complying with safety and security
Maintains a clean and organized workspace and replace products and take inventory
Maintains regular and consistent attendance and punctuality.
Follows health, safety and sanitation guidelines for all products and services
Must be sanitation certified and/or apply for the required certification
This is a Full-Time position- must be able to work a varied schedule of 1st, 2nd, and mid shifts as needed. Must be able to work weekends.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
EOE/AA/Disabled/Veterans Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
