at Monument Real Estate Services in Mount Prospect, Illinois, United States
Job Description
We are a multifamily management company with a history of caring for our residents, our employees, and our communities dating back for a decade. We only manage our own properties and that focus, and passion creates the family-like environment we are proud of.
Monument Real Estate Services’ Values: Cultivate the Community, Embody Leadership, Prosper in all Endeavors
Job: Apartment Leasing Consultant
Job description: The apartment Leasing Consultant is responsible for leasing and marketing of apartments to qualified applicants in conjunction with the Community Manager and Assistant Community Manager.
Responsibilities:
The apartment Leasing Consultant has the following responsibilities and duties:
Requirements:
- Stand and greet prospects and demonstrate a professional, courteous attitude and appearance at all times.
- Appropriately qualify all prospects with the intent to market the apartments in a professional manner.
- Show model apartments and educate prospects on the benefits of our apartments. Know the property, the competitive market, and the general market area.
- Physically visit local comparable properties and get to know the staff on a routine basis.
- Lease apartments and be responsible for all paperwork involved in taking applications and completing through lease signing. Set up move-in files and resident information accurately.
- Responsible for all monies taken and directing them through proper channels.
- Preparing daily and weekly reports for the Community Manager.
- Daily responsibility for the appearance and condition of the market-ready units, clubhouse, and leasing office, as well as the overall property.
- Report all problems to Community or Assistant Community Manager for immediate correction
- Perform residential leasing, telephone, and sales techniques successfully.
- Perform outreach off-site marketing visits as directed.
- Design and implement an outreach (outside marketing) program with the Community Manager for both prospecting and networking. Keep track of corporate prospects by setting up a tickler file and follow-up routinely.
- Manage workflow in Entrata daily.
- Follow up on all guest cards and lease renewals on a routine basis. Daily responsibility for the input of all marketing traffic including walk-ins, e-mails, and telephone calls. Call residents to follow up on work orders daily, review Surveys, and follow-up as needed.
- Review Daily pricing and exceptions in LRO.
- Maintain Grace Hill compliance monthly.
- Update Renewal Spreadsheet monthly, manage Daily Pricing in LRO.
Qualifications:
The apartment Leasing Consultant shall have the following skills, education, and experience:
- Assist in planning Resident Events.
- Perform building inspections and Quarterly Inspections as assigned.
- Neat, clean, and professional appearance; maintain a professional attitude and work habits in dealing with the staff, vendors, and the public.
- High school education or equivalent.
- Valid Driver’s License.
- Possess good communication skills, both written and verbal.
- Physical demands include, but are not limited to lifting, carrying climbing, stepping, kneeling, working outdoors, overtime, and weekend coverage as needed.
- Mental: Read/Comprehend, Write, perform calculations, communicate; Orally and otherwise, Reason and Analyze, Concentration/Intensity, Decision making under true pressure. The position has a high degree of job stress.
Compensation:
Monument will provide the following compensation:
- $18.26 – $19.23 per hour based on experience
- Leasing Incentive Program
- 20% rental discount
- Health and Wellness benefits
- 401K Retirement Plan with Company match
- Insurance benefits including life insurance and disability insurance
- Paid holidays and paid personal time off (PTO)
- Professional Development Assistance Program
