Agent (Part-Time)

at Pinkerton in Chicago, Illinois, United States

Job Description

Agent (Part-Time)

We are as invested in your career as you are.

As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

Job Summary:

The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.

Essential Functions:

+ Represent Pinkerton’s core values of integrity, vigilance, and excellence.

+ Provide the client with concierge-level security at the company location and/or events;

+ Deescalate tense situations or individuals that may arise.

+ Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.

+ Conduct quality investigations and complete investigative reports.

+ Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.

+ Transport the client to and from company location and/or events.

+ Secure the client’s residential perimeter;

+ Review CCTV, manage access controls, and respond to alarms, as needed.

+ Identify and escalate equipment deficiencies/failures.

+ All other duties, as assigned.

Education, Experience, and Certifications:

High School Diploma or GED with law enforcement, military, and/or security experience. PERC License for Illinois required. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:

+ Law enforcement, military, and/or security experience.

+ Concierge-level customer service experience.

+ Able to complete through and accurate investigations and reports.

+ Access control systems, CCTV, alarm monitoring experience.

+ Strong problem resolution skills.

+ Able to interact effectively at all levels and across diverse cultures.

+ Solid verbal and written communication skills.

+ Computer knowledge; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

+ Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.

+ Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.

+ Exposure to sensitive and confidential information.

+ Ability to handle multiple tasks concurrently.

+ Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.

+ Rapid and effective decision-making during unusual or emergency situations.

+ Work in environments and under conditions that may require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety.

+ Seeing, hearing, speaking, and writing clearly in order to respond effectively to situations, communicate with employees and clients, observe and report incidents and direct others.

+ Frequent sitting and/or standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.

+ Some lifting and moving up to 10 pounds and occasionally up to 25 pounds.

+ Close and distance vision and ability to adjust focus.

+ Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.