at United Airlines in Chicago, Illinois, United States
Job Description
Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run “Business Resource Group” communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel included and empowered to a make a measurable difference in our success, and value the achievements and advancement of our diverse workforce. Join our team and chart your own uniquely United career journey!
Key Responsibilities:
The Manager of Design manages training assessment, design and development for end stage delivery for a number of corporate and division curricula. The design leader oversees development in collaboration with each organization’s planning and field teams.
+ Leads a team of instructional designers who support design and development into delivery stages of curricula
+ Facilitates organizational changes by offering organizational diagnoses, transition management, integrated change agendas, and performs small to large group interventions
+ Partners with planning organization clientele as well as Hub Training Leaders in prioritization of curricula design and development; testing and evaluation
+ Diagnoses required competencies and analyzes current capabilities for curriculum development
+ Compliance with regulatory, enterprise and local audits of training curricula
+ Ensures test administration and use of test results conform to company policies and legal requirements applicable to each country within the region – tests for compliance and regulatory and ASTD standards
+ Collaborates with Technology Leader and Compliance Leader ensuring accurate tracking of courses in the United Learning Network
+ Responsible for worldwide design and development coordination of curricula for: station start-ups; vendor transitions; differences training; on-the-job integration assimilation training; etc
+ Seamless vendor transitions in hub and geographical locations
Qualifications
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.
What’s needed to succeed (Minimum Qualifications):
+ Bachelor’s degree in education or similar field or equivalent work experience
+ At least 4 years’ experience in education, learning design or adult training field
+ Experience leading/managing a team
+ Prior hands-on experience designing and developing eLearning courses.
+ Adult learning principles and creativity
+ Strong business sense
+ Ability to align leadership development objectives with the overall business strategy of the organization
+ Industry leading training curriculum design and development for training requirements
+ Delivery of industry leading e-Learning Curricula
+ Partnership with client on assessment
+ Prioritization and sustainability planning
+ Able to work independent and in a team as required by the project
+ Work in a fast-paced environment and pivot across projects as needed
+ Very strong written and verbal communication skills ability to communicate well with all levels of the organization
+ Strong problem solving and analytical skills
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
+ Master’s degree in Instructional Design, Educational Technology, or related field.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT
