at Discover in Riverwoods, Illinois, United States
Job Description
Senior Manager Operations Strategy
In-Office: Riverwoods, Illinois
R25576
About This Role
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Ourcollaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together.And we mean it – we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
Responsible for managing a team that develops and implements operation strategies, including?acquisition, servicing, support, and back-office. Manages analytical initiatives that develop?and evaluate strategies, policies, and procedures.?
Responsibilities ?
+ Develops and implementsbanking operationsstrategiesfor Discover Personal Loansto meet business goals.?
+ Manages legal, compliance, and audit processes for the team.?
+ Manages and develops a team,?including hiring, performance evaluation, and development decisions.
+ Defines andstrives to achievecustomer journeyobjectivesand key results.
+ Monitors andmaintainssystems and decision integrity to minimize adverse impacts on customers.?
+ Enhances system capabilitiesin a fast-paced Agile environmentto improve decision making and operation effectiveness and efficiency.?
+ Plans,initiates, prioritizes,?and oversees projects to meet business needs.?
Minimum Qualifications ?
At a minimum, here’s what we need from you: ?
+ Bachelor’s Degree in Economics, Business, Finance, Engineering,?or related?field?
+ 8+ years of?experience in?Consumer Finance,?Analytics, Operations Strategy/Research,?or related?field?
+ In lieu of a degree,?10+ years of?experience in?Consumer Finance,?Analytics, Operations Strategy/Research,?or related?field?
Preferred Qualifications ?
If we had our say, we’d also look for: ?
+ Master’s Degree in Economics,?Business, Finance, Engineering,?or related?field?
+ 10+ years of?experience in?Consumer Finance, Analytics, Operations Strategy/Research,?or related?field?
Minimum Qualifications ?
At a minimum, here’s what we need from you: ?
+ Bachelor’s Degree in Economics, Business, Finance, Engineering,?or related?field?
+ 8+ years of?experience in?Consumer Finance,?Analytics, Operations Strategy/Research,?or related?field?
+ In lieu of a degree,?10+ years of?experience in?Consumer Finance,?Analytics, Operations Strategy/Research,?or related?field?
Preferred Qualifications ?
If we had our say, we’d also look for: ?
+ Master’s Degree in Economics,?Business, Finance, Engineering,?or related?field?
+ 10+ years of?experience in?Consumer Finance, Analytics, Operations Strategy/Research,?or related?field?
Compensation:
The base pay for this position generally ranges between $100,500.00 to $170,100.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
+ Paid Parental Leave
+ Paid Time Off
+ 401(k) Plan
+ Medical, Dental, Vision, & Health Savings Account
+ STD, Life, LTD and AD&D
+ Recognition Program
+ Education Assistance
+ Commuter Benefits
+ Family Support Programs
+ Employee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
