at Harper College in Palatine, Illinois, United States
Job Description
Community Service Officer duties include becoming proficient at communications/dispatching and patrol of a public safety nature as representatives of the Harper College Police Department (HCPD). United in the spirit of teamwork, the Harper College Police Department is committed to providing the highest quality of police services to the people who learn, work, visit and teach at the Harper’s campuses.
Under the supervision of the Deputy Chief of Police, the Community Service Officer assists College personnel, and visitors, and enforces College rules and regulations, works in tandem with the Police Officers when called upon, provides service and protection to the people and property of Harper College, and is proactive in providing a safe environment for employees, students, and the public.
While acting as a dispatcher you are responsible for the safety of the members of the HCPD who conduct field operations and act as a resource for the institution. Additionally, they serve as a resource via radio and telephone to all other divisions of the College. Patrol functions include the opening and closing of facilities as requests, conducting crime prevention checks of college assets, enforce parking regulations, and resolving various issue that do not require the services of a Police Officer.
In accomplishing these important tasks, the CSO may:
Use various institutional and government databases for information relating to police services and investigations, student information and divisional requests.
Issue College keys to authorized employees, vendors, contractors or emergency personnel.
Maintain parking regulations by issuing permits, verifying information, issuing parking citations, and processing citation payment.
Provide assistance to walk-in traffic for information, directions, complaint resolution, parking ticket appeals, and other information general in nature.
Perform escorts, vehicle jumpstarts, vehicle lockouts and traffic direction.
Maintain computer and security systems functionality, lost and found property, departmental forms and supplies.
Dispatch appropriate personnel to alarms and assist HCPD officers as directed.
Intake and disposal of lost & found items.
Perform other appropriate duties as assigned.
