at Walgreens in DEERFIELD, Illinois, United States
Job Description
Job Description:
Job Summary :
Manages and oversees the design and development of systems and/or applications.
Job Responsibilities :
+ Manages the activities of a large, strategically important sector of engineers responsible for providing desired functionality to assigned content, products and/or services.
+ May manage infrastructure, testing and implementation of technologies that meets established specifications on time and within budget.
+ Manage agile teams in a continuous integration environment; builds multiple products on a shared, microservice based platform; and reliably deliver high quality content on schedule
+ Interacts with executive management with regard to infrastructure issues and opportunities.
+ Manages the vendor relationship including determining in scope and out of scope work, working through any interpretation of contract terms and monitoring/reviewing SLA adherence. Performs deep dive research on missed SLAs Partners with the vendor to drive continuous improvement resulting in improved service and/or lower cost.
+ Ensures delivery against agreed upon SLAs and overall service delivery of operational activities. Reviews and approves any request prioritizations.
+ Understands short and long term goals and objectives and recommend technical solutions and services.
+ Responsible for executing on functional and business goals for the group. Anticipates process centric, people centric, and operations centric ideas, issues and opportunities to move the business forward.
+ May develop budget for functional area. Manages budget to plan and is responsible for meeting/delivering against budgetary goals and objectives.
+ Makes recommendations regarding the operating plans, then based on prevailing conditions may realign the daily operations of team.
+ Influences individuals within and outside the IT department. Prepares and presents reports to all levels of leadership and staff.
+ Stays abreast of industry leading best practices and brings them to the attention of the leadership team for innovative application. Develops and leverages partnerships (and relationships) with internal and external stakeholders to meet business needs.
+ Oversees and manages managers, supervisors and individual contributors. Allocates available resources to meet operating objectives. Ensures the ongoing training and development of direct reports. Develops and mentors staff through on boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.
About Walgreens and WBA :
Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.
Job ID: 1134172BR
Title: Senior Manager, Engineering
Company Indicator: Walgreens
Employment Type:
Job Function: Information Technology
Full Store Address: 200 WILMOT ROAD,DEERFIELD,IL 60015
Full District Office Address: 200 WILMOT ROAD,DEERFIELD,IL,60015-00001-Y
External Basic Qualifications:
+ Bachelor’s degree and at least 6 years of experience in Engineering OR High School/GED and at least 9 years of experience in Engineering.
+ Experience with programming languages for applications, microservices or mobile or deployment automation
+ Experience establishing and maintaining relationships with individuals at all levels of the organization, including the executive level.
+ Experience with vendor and vendor contract management, including SLA review.
+ Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
+ Experience in Engineering, Architecture or related field
+ At least 2 years of experience contributing to financial decisions in the workplace.
+ At least 3 years of direct leadership, indirect leadership and/or cross functional team leadership.
+ Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).
Preferred Qualifications:
+ Experience managing Infrastructure or technology engineering teams
+ Experience designing/building/supporting complex infrastructure technologies
+ Experience identifying operational issues and recommending/implementing strategies to resolve
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