at Evolent Health in Springfield, Illinois, United States
Job Description
Your Future Evolves Here
New Century Health (NCH) has been transforming the delivery of specialty care and driving radical cost and quality improvement across the member journey for patients with cancer and cardiovascular disease. As part of Evolent Health, we are on a bold mission to change the health of the nation by changing the way health care is delivered. Evolenteers make a difference wherever they are, whether it is at a medical center, in the office, or while working from home across 48 states. We empower you to work from where you work best, which makes juggling careers, families, and social lives so much easier. Through our recognition programs, we also highlight employees who live our values, give back to our communities each year, and are champions for bringing their whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.
Why We’re Worth the Application:
+ We continue to grow year over year.
+ Recognized as a leader in driving important diversity, equity, and inclusion (DE&I) efforts (https://www.evolenthealth.com/diversity) .
+ Achieved a 100% score two years in a row on the Human Rights Campaign’s Corporate Equality Index recognizing us as a best place to work for LGBTQ+ equality.
+ Named to Parity.org’s list of the best companies for women to advance for 3 years in a row (https://www.evolenthealth.com/about-us/press-releases/9328/evolent-health-named-to-parity.org%E2%80%99s-best-companies-for-women-to-advance-list-2022) (2020, 2021 and 2022).
+ Continue to prioritize the employee experience and achieved a 90% overall engagement score on our employee survey in May 2022.
+ Publish an annual DE&I report (https://dev.evolenthealth.com/sites/default/files-public/Evolent%20Health%202020%20DE%26I%20Annual%20Report.pdf) to share our progress on how we’re building an equitable workplace.
What You’ll Be Doing:
What You’ll Be Doing:
Communication Tool Development: Continuous improvement and management of central resource hub
+ Develop high-impact communication tools for client performance discussions and provider interactions
+ Distill key customer insights from data
+ Investigate and implement new performance metrics to help differentiate NCH
+ Provide consultative guidance to Partner Operations and Accounts teams on Performance Review content and flow
Content Creation to drive NCH program performance
+ Engage internal subject matter experts to create content and templates for delivery of client-specific or practice-specific value insights
+ Research and translate key teaching points into high-impact education material for internal and external stakeholders
+ Contribute hands-on content creation support to key client or prospect interactions
Project Management of value initiatives
+ Partner with data and analytics team to automate timely delivery of required reporting
+ Advance health equity work through data analytics as well as external partner and practice communication of identified patient gaps
+ Own process and results analysis for annual physician/provider NPS/feedback
The Experience You’ll Need (Required):
+ Bachelor’s Degree
+ 2-4 years’ experience
Finishing Touches (Preferred):
+ Previous experience working in healthcare
+ Experience in a management consulting firm
+ Outstanding written and oral presentation skills, ability to engage in back-and-forth conversation with senior leaders, and ability to develop strong relationships
+ Demonstrated problem-solving abilities and creativity
+ Experience developing collateral or educational content
+ Analytic rigor, experience conducting root cause analyses
+ Drive to get stuff done, comfort with ambiguity
+ Resourcefulness—ability to procure detailed data and information
+ Proven time-management skills and attention to detail
Technical Requirements:
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Compensation Range: The minimum salary for this position is $75,000, plus benefits. Salaries are determined by the skill set required for the position and commensurate with experience and may vary above and below the stated amounts.
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For more insights about Evolent Health, click on Life At Evolent (https://www.evolenthealth.com/about-us/life-at-evolent) to learn more!
