at Meijer in Sycamore, Illinois, United States
Job Description
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!
Meijer Rewards
+ Weekly pay
+ Scheduling flexibility
+ Paid parental leave
+ Paid education assistance
+ Care.com/back-up care assistance
+ Team member discount
+ Development programs for advancement and career growth
Please review the job profile below and apply today!
Provides a professional presence at the front entryways creating an active deterrence to theft by engaging with customers entering the store and exiting from both the interior of the store and the checkout area. Prevents theft through constant awareness of customer activity and urgently engaging with customers to validate receipts and recover unpaid merchandise. Keeps our team members and customers safe by identifying and resolving safety concerns.
.
What You’ll be Doing:
+ Actively identify and quickly resolve unsafe conditions and situations
+ Prevent theft through an active presence and engagement with customers entering and exiting
+ Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
+ Reduce store disruption following the company de-escalation and negotiation techniques
+ Document and communicate theft, safety, and alarm activity incidents
What You Bring with You (Qualifications):
+ High school graduate or equivalent.
+ 1-2 years of customer service experience or asset protection experience
+ Clear and professional written and oral communication skills
+ Ability to actively move throughout work area for long periods of time
+ Ability to respond to alerts quickly and urgently
+ Ability to learn and interact with new and existing technology solutions
+ Ability to use technology to document and communicate incidents
+ Ability to learn and apply negotiation and de-escalation techniques
+ Ability to maintain knowledge of product locations to direct customers
+ Ability to work successfully with conflict
Physical requirement:
+ Limited sitting
+ Frequent standing, walking, crouching, bending, pushing, or pulling
+ Limited travel or overnight
+ Normal or corrected vision and hearing
+ Understand, speak, read, and write fluent English
+ Lift 0-25 lbs. regularly
+ Use of fine motor hand functions
+ Occasional high levels of physical exertion
+ Able to quickly exit from an escalating situation
+ Occasionally outdoors
+ Occasionally exposed to varying degrees of hot and cold environments
+ Occasional exposure to high stress situations
We opened our doors more than 85 years ago with the goal of helping people provide for themselves and their family. Today we’re a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 240 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.
Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer’s policy is to not discriminate because of any applicant or team member’s race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification. If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request . Submissions that are not seeking help to complete the application due to a disability will not be responded to.
