at CTG in Joliet, Illinois, United States
Job Description
Epic Cadence Analyst
United States
Healthcare IT
Apr 25, 2023Post Date
23200697Requisition #
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CTG is seeking a Remote Epic Cadence Analyst for our team!
Project Duration: 7 months
Project Location: Remote (GA)
Job Title: Cadence Analyst
Description: Full-time
Job Summary:
• Initial engagement will include providing Epic application support (work tickets, service/change request, routine maintenance), while client focuses on strategic initiatives
• Knowledge transfer will be performed remotely
• Documentation of responsibilities, How To’s and any requirements of the role on this project are already prepared and available to provide detailed expectations and support knowledge transfer activities
• It is expected that this documentation will be maintained through the life of the engagement
• Position is fully remote
• Normal business hours Monday – Friday 8a-5p ET, no after hours on call support
Requirements:
• Epic Cadence Certification required along with prior consulting experience supporting large Epic environments
• Type of Tasks:
o Ticket Queue Management
o Work on access tickets
o Ensure tickets come from manager or higher
o Assist End users to cancel, reschedule, and remove scheduling errors
o Coordinate provider scheduling issues with the SER team when needed
o Work on scheduling rights and template blocks
o New Department Build as they come in and are assigned
o Testing for new departments as assigned
To be considered for this opportunity, please apply directly through our website or email your Word version resume and compensation requirements to crystal.maher@ctg.com
CTG is a leading provider of digital transformation solutions and services that accelerate clients’ project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It’s a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
Additional Information
- Job Function: Application Management & Support
- Education Level: High School Diploma/GED (±11 years)
- Work Remote: Yes
- Travel: No
