at Allegro Management Company Llc in Wheaton, Illinois, United States
Job Description
Allegro , Voted Great Place to Work! At Allegro Senior Living we are committed to being a premier senior living operator, placing people at the center of everything we do. Our pledge to offer the highest quality of service begins with our commitment to finding qualified team members who share our passion for providing an inspiring level of care and service. We cultivate a supportive and flexible working environment that motivates and empowers our team members to meet and exceed our residents’ expectations. The only thing missing is YOU!
The Sales & Marketing Director , also known as the Lead Senior Living Advisor , is responsible for building and maintaining high occupancy levels at the Community. This position oversees the coordination, management and leadership of all sales and marketing activity of the Community. Pay Range: Base- $68K-72K plus bonus/commission with an average total comp over 100K! Areas of Responsibility:+ Recruit, manage, train, motivate, and evaluate Sales & Marketing (S/M) associates according to Company policies and procedures.
+ Utilize payroll software platform to schedule S/M associates so that the Community has associates on duty six or seven days per week, based upon occupancy. This also includes scheduling for appropriate coverage during peak holiday timeframes.
+ Oversee and monitor that the S/M associates are properly accounting for hours worked. Review the time clock records with the Business Office Manager on a timely basis. Submit new hire paperwork as required.
+ Present the Community to prospects using relationship-based selling techniques.
+ Provide ongoing customer service and first impressions training to Community associates. Every associate must be sales and customer service oriented.
+ Coordinate new resident orientation with the Executive Director (ED) and Department Heads so that a smooth resident transition occurs.
+ Work with Maintenance and Housekeeping to coordinate move-ins and move-outs.
+ Plan and manage sales and marketing budget within approved guidelines and according to Company policies and procedures.
+ Maintain knowledge of local competition by performing periodic visits to update competitive analysis document. Advise ED of major market changes to competitive set.
+ Develop and enhance Community image and reputation through appropriate public relations activities. Finalize all Applications for Residency for approval by the ED utilizing the Resident Selection Criteria set forth by the Company.
+ Develop annual marketing and media plans and perform quarterly reviews, updates, and modifications to the plans.
+ Plan, host and attend purposeful marketing events.
+ Other duties as assigned.
Qualifications
Requirements/Certifications:+ Bachelor’s Degree in business, marketing or communications or equivalent experience.
+ Minimum 3 – 5 years sales management experience.
+ Experience in relationship-based sales of services or intangibles is a plus.
+ Proven track record of new business development and closing skills required.
+ Must possess high-energy/enthusiasm, leadership, rapport building, and superior verbal/public speaking skills.
+ Must be a self-starter and possess the ability to train and coach others.
+ Good working knowledge of Word, Excel, and experience working with CRM is required.
+ Must possess a valid driver’s license.
+ The Community is a drug free workplace; associates are subject to adherence to the Company Drug-Free Workplace policy.
+ Must have positive Criminal Background Screening.
Perks & Benefits+ Competitive Pay
+ Affordable Health Insurance Plans
+ Free Life Insurance
+ Short term Disability Insurance
+ 401(k) Retirement Savings
+ Paid time off and Paid Holidays
+ Milestone Anniversary Gold Coin
+ Associate Recognition Awards
+ Employee Assistance Program
+ Associate & Resident Referral Bonus Program
+ Free Lunch Provided
+ Associate Satisfaction Surveys
+ Fun Work Environment!
