at First Busey Corporation in Peoria, Illinois, United States
Job Description
Description
Additional Duties:
The Busey Bridge Engagement Manager will promote financial security, increase inclusion within economic development and champion economic mobility through partnerships and programs by:
In concert with key community stakeholders in the private, non-profit and government agencies to invest in the communities the Bank serves
Partner strategically with community partners in determining where needs are geographically and ensuring the educational resources match the need
Partnership with market leadership in effort to manage, drive and implement strategies enhancing community goals; promoting awareness of products and services in (and around) the Bridge Center's surrounding communities
Partnering with the Charitable Relations team, community banking and market leadership to establish and maintain relationships with community stakeholders to foster the development of CRA programs; also ensuring that events are targeted and have the desired impact
Create, organize and lead presentations on financial, homebuyer, and credit education through;
Impactful educational workshops, maintaining working relationships with community partners and internal associates to promote and support the center
Deliver financial security, asset and credit building mentorship to community members, residents
Connect associate subject matter experts with receptive community audiences to further impact
Building strong relationships with current and future customers and the development of a strong needs-based sales environment
Assisting with the development of Bridge Center goals and plans of action consistent with Bank objectives; source and identify potential referrals through sales calls and ensuring community is aware of Community Banking's full suite of products
WHAT YOU'LL BRING
Knowledge of:
Demonstrated knowledge with personal financial concepts and coaching
Cross-selling other needs-based bank products and services
Strong analytical skills, including creative problem-solving abilities
Organizational skills including attention to detail and follow through
Strong oral and written communication skills
Ability to:
Educate and coach as it relates to financial decisioning
Analyze financial information
Extend sound judgment and diplomacy
Collaborate with key internal and external partners
Perform duties under frequent time pressures
Deliver exceptional customer service that builds trust through expertise, service excellence, and support
WHY IT MATTERS
With an estimated 20% of US households underbanked, community development encourages the use of local resources to enhance economic opportunities while improving social conditions in a sustainable and holistic way that encourages local participation.
The Busey Bridge Engagement Manager will partner with community members, offering sound advice and actionable insight. Through service excellence, this associate supports the building of financial strength, supports workforce development, establishes mortgage and home financing options, advances small businesses and more-connecting with our neighbors and strengthening the community.
EDUCATION, TRAINING & STANDARDS OF PERFORMANCE
Requires High School diploma or equivalent
Related mortgage lending or operations experience a plus
Requires knowledge of Microsoft Office
Pursuant to the Secure and Fair Enforcement for Mortgage Licensing Act ("SAFE Act"), all Area Managers (if lending) are required to maintain current registration with the Nationwide Mortgage Licensing System & Registry ("NMLS"). If such registration is not active as of the hire date, the Area Manager must immediately attain active registration upon employment. Area Managers who fail to maintain an active and current registration will be unable to lend and may be subject to disciplinary action, up to and including termination of employment.
Standards of Performance:
Customer Service - Adheres to The Busey Promise service standards set by Service Plus (Busey's service model) in order to anticipate and exceed the needs of our customers, both internal and external.
Functional Knowledge and Technical Skills - Skilled in job-specific knowledge that is necessary to provide the appropriate quantity and quality of work in a timely and efficient manner.
Accountability - Work behaviors demonstrate responsible personal and professional conduct, which contributes to the overall goals and objectives of Busey.
Interpersonal Relations (Teamwork) - Interacts effectively with others to establish and maintain smooth working relations.
Business Acumen - Using an understanding of business issues, processes, and outcomes to enhance business performance.
Analytical Thinking - Analyzing and synthesizing information to understand issues, identify options, and support sound decision making.
Information Gathering and Processing - Locating and collecting... For full info follow application link.
EOE of Minorities/Females/Vets/Disability
