at McHenry County College in Crystal Lake, Illinois, United States
Job Description
Work Week
40 Hours | Flexible schedule to meet department needs to include evenings and weekends
Position Summary
The Student Success Coach is a dynamic change agent who develops positive and empowering relationships with students, designs and promotes engaging programming, and provides daily student support to a Pathways Center - each one a magnetic hub for student success. Through these endeavors, the Student Success Coach has significant accountability in sustaining the College's focus on student learning and achievement.
Essential Job Functions and Responsibilities
Manage and mentor a caseload of assigned students who may be at risk, underserved populations, first-generation, diverse student population, and grant funded programs
Maintain a holistic view of students' progression, proactively monitoring their progression toward academic and career goals alongside creating a supportive, encouraging relationship
Assist students via scheduled appointments, drop-in visits, and email correspondence
Co-construct appropriate academic plans with students, including short-term and long-term course selection
Maintain accurate tracking data and notes for each assigned student
Initiate referrals to faculty, academic program chairs/coordinators, or other academic resources as needed
Provide time-cased interventions and coaching to students; support students in identifying and addressing problems and connect them with appropriate support services
Empower and encourage students to advocate for their success academically, personally, and professionally
Assist students in gaining or improving the critical skills needed for success, including goal setting, development of study skills, time management, balancing the demands of college with work and life, and career planning
Conceptualize, implement, and assess retention initiatives
Provide daily oversight to a Pathways Center, maintaining a safe, accessible, and welcoming environment for student interactions
Develop, promote, and facilitate workshops and events within the Centers, designed to assist students with their transition to college, help them to foster a sense of belonging at the College, explore academic and career possibilities, and connect them with campus support services
Collaborate with College offices, faculty, and other stakeholders to schedule and promote a variety of other programming within the Pathways Centers, drawing students into the Centers to engage in valuable educational and co-curricular opportunities
Engage in cross-collaboration among Pathways Centers to review and assess student support, events, and services
Work closely with Pathways Center student employees, providing daily direction, as needed
Assist in new student on-boarding, including both on-campus and on-line modes of New Student Orientation (NSO)
Participate in MCC committees
Provide support to Advising department as needed
Work collaboratively with others (e.g. students, colleagues, stakeholders) to accomplish functions and responsibilitiesAdditional duties as assigned by immediate supervisor.
Required Qualifications
Bachelor's Degree from a regionally accredited institution
One year of related experience (e.g. working in an educational environment and/or with stakeholders serving students, etc.)
A valid state-issued driver's license
"MCC IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY AND INCLUSION IN ITS COLLEGE COMMUNITY"
McHenry County College does not discriminate on the basis of race, color sex, national origin, or disability.
See Nondiscrimination Statement for details. http://www.mchenry.edu/nondiscrimination
