at Illinois Department of Innovation & Technology in Springfield, Illinois, United States
Job Description
Job Responsibilities
35% 1. Under general direction, serves as a Technical Manager for the Department of Innovation & Technology (DoIT) supporting the Department of Public Health (DPH):
• Organizes, plans, executes, controls and evaluates the information technology (IT) activities of systems and developer analysts engaging in the full range of systems analysis functions
• Oversees and participates in system design, software support, program development, maintenance and enhancement of system environments
• Develops and implements policy and procedure for maintenance of Newborn Screen and HiTrack systems for the Office of Women’s Health (OWH)
• Manages and directs subordinates performing support and maintenance functions with primary focus the OWH Newborn Screening and HiTrack systems
• Evaluates needs and makes recommendations for maintenance, enhancements and safety of operations area
• Engages in data exchange programming utilizing standards such as HL7 and/or Electronic Document Interchange (EDI)
25% 2. Serves as working supervisor:
• Assigns and reviews work
• Provides guidance and training to assigned staff
• Counsels staff regarding work performance
• Reassigns staff to meet day-to-day operating needs
• Establishes annual goals and objectives
• Approves time off
• Prepares and signs performance evaluations
15% 3. Develops work breakdown structures (WBS) and task lists, sets target dates, resource scheduling and objectives:
• Recommends, develops, and implements policies & procedures primarily for the Office of Health Protection (OHP) and the Office of Women’s Health (OWH)
• Compiles data for cost-benefit analysis and allocates resources
• Provides project status reports to upper management.
• Works outside of normal hours to meet deadlines
(Job Responsibilities continued)
15% 4. Performs analysis of the business processes and needs of the OHP INEDSS system to identify business problems and propose business solutions:
• Analyzes business operations to gain understanding of the processes and improving the efficiency and effectiveness of its operations
• Conducts and coordinates feasibility studies to determine users’ needs and requirements for computer applications
5% Keeps abreast of new developments in the background check field:
• Continues education by attending meetings, training sessions, seminars and conferences to increase familiarity with and maintain current on products, vendors, techniques and procedures
• Attends demonstrations and exhibitions related to assigned operations
• Travels when held off-site.
5% Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
