at Sonic Drive-In in Silvis, Illinois, United States
Job Description
Position: Team/Crew Leader
Immediate Supervisor: Manager on Duty (MOD)
Status: Nonexempt
Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.
Essential Job Duties:
+ Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
+ Assist with new employee orientation and training
+ Comply with all company policies, procedures, and operational standards
+ Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
+ Regular attendance
ADDITIONAL DUTIES:
+ Lead shift meetings
+ Report customer or employee complaints/issues to MOD
+ Move and stock food product weighing up to 50 pounds
+ Perform other job-related duties as assigned or required
Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
+ Knowledge/Skills
+ General restaurant or retail knowledge
+ Basic math and reading skills
+ Effective verbal and written communication skills
+ Ability to follow directions
+ Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
