at Illinois Department of Innovation & Technology in Springfield, Illinois, United States
Job Description
Job Responsibilities25% Serves as the Staff Assistant to the Chief Information Officer (CIO) of the Department of Innovation & Technology/Department of Agriculture (DoIT/AGR):
• Assists the CIO, by conferring with management personnel with organization and assignments of IT project management workloads and work assignments relating to existing operations within Computer Services.
• Identifies alternative work assignments to accomplish desired objectives.
• Recommendations include revision of existing policies and procedures or alternative work assignments.
• Confers with management personnel relative to establishing priorities for the personnel.
• Establishes desired guidelines in conjunction with the Department Personnel Office and monitors the progress of such requests.
• Prepares and processes hiring and other personnel paperwork.
• Performs all timekeeping duties for Computer Services.
• Works outside of normal business hours to meet deadlines or address critical issues, as necessary.
25% As staff assistant to the CIO, composes complex letters, reports, plans, memorandums, etc., ensuring accuracy and confidentiality:
• Maintains and organizes a variety of complex records relating to the tasks and activities of a standardized system development methodology.
• Determines appropriate management personnel to coordinate specific information.
• Advises appropriate management of changes, additions, deletions or revisions to records.
• As a receptionist, provides non-technical information and assistance in person and by phone to representatives of other agencies, clients, the general public and others.
• Answers phone, takes messages, transfers calls to appropriate parties, and provides directions to locations or offices.
• Fulfills requests for nontechnical information, including department rules and regulations.
• Travels in performance of duties.
20% Processes invoices, invoice vouchers, purchase orders, and other related procurement documents on behalf of the Computer Services:
• Authorizes purchase of supplies and/or equipment, as necessary.
• Authorizes and approves payments by affixing CIO's signature to documents.
• Prepares accounnting spreadsheets, tracks Computer Services expenditures and advises the CIO of balances, projections, payroll etc.
15% Serves as property control coordinator for Computer Services:
• Processes and documents the agency's property control procedures to ensure that all Computer Services equipment is properly handled.
• Oversees the perpetual maintenance of the IT Inventory System as set forth in the agency's property control procedures.
10% Works directly with Department of Innovation & Technology (DoIT) regarding all aspects of consolidated and shared IT services:
• Under direction of the CIO, receives, reviews, and submits change and/or work requests to DoIT.
5% Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
