at Wintrust Financial Corporation in Lake Forest, Illinois, United States
Job Description
Wintrust Wealth Management serves the financial needs of private clients, including high net worth individuals, business owners, and institutions. Since our founding in 1931, we have been helping clients meet their increasingly complex financial goals with the highest standards of service and integrity. Through our four companies, Wintrust Investments LLC, The Chicago Trust Company N.A., Great Lakes Advisors LLC, and The Chicago Deferred Exchange Company LLC, we offer comprehensive wealth management solutions, including investment, trust, and asset management services. Wintrust Wealth Management is a division of Wintrust, a financial services company with more than $50 billion in assets.
Why join us?
- An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 8 years) and Employee Recommended award by the Globe & Mail (past 6 years)
- Competitive pay and discretionary or incentive bonus eligible
- Comprehensive benefits package including medical, dental, vision, life, a 401k plan with a generous company match, and tuition reimbursement, to name a few
- Family-friendly work hours
- Promote from within culture
Why join this team?
- We employ approximately 300 associates and are responsible for more than $25+ billion of client assets
- Strong track record of valuing and investing in existing talent by providing opportunities for growth and advancement
- We hold ourselves to the highest standard of service and integrity in the industry
- We have a strong reputation for quality service and impeccable ethics
What You'll Do
- Assist in delivering investment insurance products and services by providing a full complement of administrative support, customer service and sales support, and related resources to financial advisors and clients
- Open and maintain client accounts, handle account paperwork, client correspondence, report generation, filing, and other operational activities
- Schedule and manage client reviews using contact management system and Microsoft Outlook. Prepare information for client reviews, including preparing presentations and updating client profiles
- Enter and maintain CRM notes as directed
- Maintain client files by ensuring that relevant documentation is maintained
- Assist in gathering documentation for branch audits
- Coordinate with Operations as needed regarding documentation and procedures
- Cultivate a service environment targeted towards enhancing the client experience
- Handle various client communications and mailings, including monthly newsletters, birthday cards, Christmas cards, etc
Qualifications
- 3+ years of relevant experience in the financial industry and customer service experience strongly preferred
- Working knowledge of Microsoft Word, Excel, and Outlook; knowledge of First Clearing system and Salesforce desirable
- FINRA Series 7 and 66 licenses and Illinois Insurance License preferred, but not required to start
- Relationship management skills
- A thorough understanding of a client service environment
Medical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long term Disability Insurance Parental Leave Employee Assistance Program (EAP) Traditional and Roth 401(k) with company match Flexible Spending Account (FSA) Employee Stock Purchase Plan at 5% discount Critical Illness Insurance Accident Insurance Transportation and Commuting Benefits Banking Benefits Pet Insurance
E.O.E
From...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
