at Adler Planetarium in Chicago, Illinois, United States
Job Description
The Adler Planetarium is seeking a Guest Service Representative to join our dynamic team located on Chicago's Museum Campus. This position fulfills multiple responsibilities: gate attending at the main box office, and theaters; ticket sales at the accessible entrance; group processing, and orientation This individual will also be responsible for:
- Greeting guests with a friendly demeanor verifying tickets, discounts, and admission eligibility.
- Orienting groups on buses during intake and assisting with departure. Organizing and managing lunch space. Greeting and orienting groups to Planet Explorers and enforcing rules
- Verifying and selling tickets at theaters, ushering guests, organizing seating ensuring guest safety.
- Redeem and sell tickets, conducting transactions accurately.
- Provide exceptional customer service on-site as well as those contacting the museum.
- Set up and display signage indoors and outdoors
