at Aston Carter in Lombard, Illinois, United States
Job Description
A top safety enforcement company is excited to welcome applicants for an opportunity as a Bilingual Call Center Representative in Lombard, IL ! Within this role, you will handle a high volume of inbound calls.
Further explore this exclusive opportunity below…$17.50/hr. – M-F 7:30AM-4PM
What’s in it for you:
Growth – Openings due to increase in business needs
Strong Culture – Inclusive workplace focused on professional and personal development
Training – Extensive training based on each employees needs
In this role you will…
· Answer 70-100 incoming calls in a timely and professional manner · Research and troubleshoot customer inquiries related to the photo enforcement programs within the communities · Notate within client’s system daily, with accurate detailed call comments · Notifies Team Lead of escalated issues, when needed · Provide customer support in completing credit card transactions for violation payments · Checks work e-mail and other company communication channelsRequired Experience:
· 3+ years of customer service experience – open to retail/fast food · Bilingual in Spanish · High School diploma or GED equivalent · A personal computer to work on (must be able to download MS teams. They will train remotely for one month. About Aston Carter:Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
