Health and Human Services Consultant

at Deloitte in Chicago, Illinois, United States

Job Description

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.

As a Consultant in our Human Services Transformation group possible responsibilities could include:

  • Oversee the health and maintenance of mission critical health and human services benefit systems that serve some of the most vulnerable people across the nation
  • Inform and manage the enhancement of these systems as program policies change, operational procedures evolved and technology requirements update

*Providing detailed online demonstration to the client at the end of each sprint.

  • Identify and solve problems using analysis, experience, and judgment
  • P erform analysis and diagnosis of client issues

*Demonstrate a foundational understanding of the client environment and overall project scope

  • Have direct interaction with management and/or executive level client stakeholders where you will be in a unique position to solve their most complex business challenges with creative, innovative solutions enabled by these systems

The team

Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services and Child Care programs.



+ 1+ years of consulting experience within Gov’t Health & Human Services such as Child and Family Services

+ 2 years of experience with health human services policy and mandates

+ Capability to be the liaison between client and development team – gathering requirements and turning requirements into user stories

+ Online Demonstration and Design Documents

+ Bachelor’s degree

+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

+ Ability to travel 20 – 50%, on average, based on the work you do and the clients and industries/sectors you serve.


*Prior experience in Child Care programs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Job Posting: JC240854321

Posted On: May 25, 2023

Updated On: Jun 03, 2023

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