at Memorial Medical Center in Springfield, Illinois, United States
Job Description
Food Service Supervisor
Job Locations
US-IL-Springfield
ID
2023-16898
Category
Support Services
Position Type
Full-Time
Overview
Provide direct oversight of food service employees. Assists in the coordination of patient food service operations. Ensure team completes required food production and cleaning tasks as directed by the management team. Perform a combination of tasks in order to provide quality food service to employees and guests including but not limited to cashiering, cooking, serving, and cleaning.
Qualifications
Education:
High School Diploma.
Licensure/Certification/Registry:
Possess a valid State of Illinois Department of Public Health Certification in Food Service Sanitation within 6 months of hire.
Experience:
Two to three years of demonstrated leadership experience in food service operations.
Other Knowledge/Skills/Abilities:
Demonstrated excellent customer service skills.
Basic computer skills.
Demonstrated strong oral, written and electronic communication skills as well as analytical and problems solving skills and able to multi-task.
Demonstrated ability to work with a diverse group of individuals.
Ability to read and write.
Responsibilities
Interview, hire and train new employees in assigned position.
Supervises activities of patient food distribution, including service and delivery of meal trays, late, trays, bulk nourishments, special feedings and nourishments.
Oversee and complete the set up, serving and replenishing of hot and cold foods according to approved menu cycle.
Assists in supervising catering functions and staff.
Ensures that food temperatures are monitored and recorded.
Operate all equipment in assigned retail location.
Assists in the development of new menu items.
Clean and sanitize equipment, utensils, dishes and dining room tables as needed.
Operate cash register and perform as cashier.
Trains staff in proper washing, sanitation and storage of all dishes, utensils and equipment, etc. used for operations and store appropriately for next use.
Initiate open communication with co-workers and managers.
Responsible for monthly and daily scheduling of employees under their supervision including scheduling of days off, vacation, holidays and ensuring the work is appropriately organized.
Completes performance evaluations of employees under their supervision.
Takes appropriate disciplinary actions and recommends termination when necessary.
Staff scheduling, paid time off approval, and completion of staff performance appraisals.
Cash handling, safe access, and issue vending refunds.
Ensure food permit regulations are met at all times.
Oversee and assist in stocking supplies for cafeteria.
Address customer and co-worker complaints/concerns.
Receive and respond to automated temperature monitoring alerts.
Oversee and assist in kitchen and cafeteria cleaning tasks.
Performs other related work as required or requested.
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Memorial Medical Center is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
