at Apex Systems in Cook, Illinois, United States
Job Description
DescriptionLocation: 100% Onsite in Arlington Heights, IL
Shift: Tuesday-Saturday, Midnight shift (11:00PM - 07:30AM)
Length: 6-Month Contract
Pay Rate: $40-42/hr W2
This position supports monitoring for Digital Channels, Production environments, Application Health, Distributed system support in Unix/Linux, Windows, Virtual (VMWare, HyperV), Middleware and AWS Cloud environments. Also responsible for monitoring day to day application performance and availability, systems performance, and analysis of alerts from various tools and restoration of services.
Requirements:
- 1-2 years of experience in an operational support role
- Strong knowledge of ITSM Service Management best practices and strong written and communication skills is a must.
- Additional monitoring and support required for critical processes in Cloud, Virtualization, Middleware, Database, Storage and Backup areas.
- Troubleshooting and familiarity with various Middleware components (Messaging technology, Weblogic, Websphere, DataPower) is essential.
- Strong knowledge of Enterprise Monitoring Tools such as AppDynamics, Big Panda, New Relic, Google Analytics, SCOM and SiteScope is critical.
- Responding to alerts from the enterprise monitoring tools, automation and escalation from IT Service Desk.
- Being able to correlate various issues, assess impact, multi-task and escalate unresolved issues in timely manner are required critical skills.
- Familiarity with AWS and Incident Ticketing System (ServiceNow) is a plus.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.
VEVRAA Federal Contractor We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.
