Digital Architect

at Caterpillar, Inc. in Peoria, Illinois, United States

Job Description

Career Area:


Job Description:


At Caterpillar, we’re delighted to be making a significant investment in our Salesforce capabilities. We have an exciting and challenging opportunity for a Salesforce Architect. This role will have a broad focus across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Heroku, etc. This role will function as a senior member of Salesforce Solutions Team, maximizing the value of the Salesforce product(s) while adhering to sound architectural practices. This role will frequently collaborate with Data Architects, Platform Architects, Solution Architects and Agile development teams to ensure we are building a scalable environment that meets our customer needs and prepares us for continued innovation


+ Leads architecture solutions across Sales Cloud, Service Cloud, Community Cloud verticals as well as Heroku and Integration projects


This position is recognized within the Cat Digital community as an expert in the Salesforce ecosystem. The Salesforce Architect will create and maintain architectural best practices, addressing application, data and technology in the context of business process across the various cloud verticals.

Key areas of accountability include leading the development of Architecture Solutions for Strategic Enterprise projects and programs; developing and maintaining global technology roadmaps and application evolution plans; leading in the evaluation of new technology, information or integration standards; and developing digital strategy for a specific technical or business domain.

Responsibilities include one or all the following:

+ Lead Architecture assessment and design for infrastructure domains that provide core capabilities for the enterprise.

+ Lead Architecture design and create roadmaps for end to end enterprise systems that serve multiple business functions.

+ Lead the design and implementation of enterprise data model and metadata structures for low to medium complex projects.

+ Define which data is extracted and the rules by which it is transformed for complex projects.

+ Initiate and deliver technology evaluation and recommendations.

+ Develop and maintain current and planned state architecture blueprints.

+ Lead the efforts for Enterprise Technology and Application Rationalization.

+ Ensure projects maintain an enterprise-wide view to support adoption of standards and practices and promote reuse.

+ Develop, improve, validate, and use tools to facilitate Enterprise Architecture efforts.

+ Lead the analysis of technology industry and market trends to determine their potential impact on the Enterprise Architecture.

+ Assist in the development and alignment of the digital roadmaps with the digital and business strategy.

+ Participate in the identification and analysis of enterprise business drivers and requirements that drive the future state architecture.

Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.

Typical internal customers include employees within multiple business processes or functions including multiple Business Units and Divisions. In addition, this person may have direct relationships with Cat Digital Supervisors and Managers, and in some cases Directors. External contacts include various companies who purchase services offered by Caterpillar and/or suppliers who provide hardware or software to Caterpillar.

The position is challenged to identify problems quickly and correctly, some which may not be obvious. The incumbent solves problems by determining the best course of action with oversight as appropriate, within departmental guidelines, from many existing solutions. Communications for needed investments, architectural changes, or business needs is critical to ensure solutions can be created to meet strategic business capability needs


Typically, this position will require an accredited, four-year Information Technology degree, a closely related technical degree, or equivalent experience.

Required Qualifications:

+ Bachelor’s degree in Computer Science, Information Technology or IT related field

+ 10+ Years’ experience working in the Salesforce Ecosystem

+ Salesforce Certifications: Salesforce Admin, Salesforce Platform App Builder

+ Demonstratable experience delivering component, product, and/or enterprise architecture in public cloud and/or hybrid eco-systems.

+ Demonstratable experience with App Exchange products and Managed Packages

+ Strong hands-on coding experience with an OO languages (Java, Spring, Python, etc.)

+ Knowledge of options and approaches for handling security requirements such as MFA, Single Sign On and data security.

+ Must have excellent communication skills, the ability to deal with sensitive issues, and coach/persuade others on new technologies, new applications, or potential solutions.

Top Candidates will also possess these qualifications

+ Salesforce Certifications: Certified Technical Architect, Application Architect or System Architect

+ Solid understanding of Agile SDLC practices

+ Experience with integration of 3rd party applications into Salesforce using both Web based technologies (Soap, Rest) and Integration/Middleware tools such as Mulesoft and Apigee.

+ End-to-End implementation experience with the Salesforce platform.

+ Experience with test automation, peer review, CI/CD, resource optimization, etc.

EEO/AA Employer. All qualified individuals – Including minorities, females, veterans and individuals with disabilities – are encouraged to apply.

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.

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Job Posting: JC240898511

Posted On: May 26, 2023

Updated On: Jun 16, 2023

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