at CGS Administrators LLC in Springfield, Illinois, United States
Job Description
Summary Position Purpose:
As a Business Analyst III, you will conduct complex business process analyses, needs assessments and cost/benefits analyses in an effort to align operations solutions with business initiatives. Demonstrating your analytical skills, you will prepare functional, system and program specifications and provide management support in review of various internal and external reports and data and provide assistance with complex testing efforts. You may also provide security administration to application supported by area when the appropriate written and approved request is received.Description
What You'll Do:
Develop detailed test plans and document test data based on specifications. Conduct testing and relays results. Guide less senior analysts with testing activities. Define and analyzes quality assurance metrics such as defects, counts, test results and status, to ensure work is free of errors. Participate with other areas on special projects and committees to improve testing quality. Work with other areas to update desk procedures impacted by change sheets/projects.
Review system enhancements/changes and identify issues to the standard system and other processing components. Update and review any changes to the reference files. Act as a facilitator or leader for business/contract mandates and moderate to large projects.
Objectively evaluate the activities and systems within specific area for process evaluation and makes recommendations for simplification. Interview management and department personnel to reevaluate workflow processes. Maintain accurate documentation for external users. Write procedures and document customer requirements.
Guide coworkers in problem resolution related to documented procedures as well as various systems and/or connectivity issues. May approve or review recommendations from less senior analysts.
Prepare verbal and written communication regarding changes, procedures, projects, implementations, etc. Ensure the communication process between the user and the shared system maintainer (s) is positively maintained and occurs on a frequent basis. Attend designated weekly workgroup calls.
Complete necessary reporting for analysis using applicable programming, software, and/or reporting tools.
Design user area training as related to operations system changes.
To Qualify for This Position, You'll Need:
Bachelor's degree OR 4 years of job-related experience.
Four (4) years of job-related business systems analysis, research and/or customer support experience.
Comprehensive knowledge of business support and systems concepts.
Ability to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to management, peers, and the business units.
Strong leadership and interpersonal skills.
Strong analytical and conceptual skills.
In-depth understanding of user acceptance test plans and test matrices, project plans, and scope and design documents.
Comprehensive understanding of how projects and implementations affect an organization and can successfully link it to business processes.
Strong knowledge of mainframe electronic data processing system change methodology.
Proficiency in Microsoft Office.
We Prefer You Have:
Bachelor's degree-in Computer Science, Business Administration, or other job-related field.
Five (5) years-of job-related business systems analysis, research and/or customer support experience.
In-depth knowledge of procedures for the supported business unit. computer programming skills.
Strong mathematical and statistical skills.
Proficiency with BCBS/subsidiary systems.
Knowledge of programming languages and/or concepts.
Easytrieve, DB2 or related.
Proficient in Vizio.
Work Environment:
Typical work environment.
Some travel between buildings.
May provide security administration to application supported by areas when the appropriate written and approved request is received.
What Blue Can Do For You
Our comprehensive benefits package includes:
401(k) retirement savings plan with company match
Subsidized health plans and free vision coverage
Life insurance
Paid annual leave - the... For full info follow application link.
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
