at ABM Industries, Inc. in Chicago, Illinois, United States
Job Description
Join a team with one shared mission - to make a difference, every person, every day.
We are more than 100,000 team members strong, from all backgrounds and corners of the world, with the talent, experience and compassion that enables us to make an impact. For thousands of clients across the U.S. and in more than 20 global locations, ABM takes care of the people, spaces and places that matter most. We also take care of our team members -ensuring our company is a great place to work, and our communities are safer, healthier, and more sustainable places to be. Every team member at ABM has the opportunity to make a difference. Every day. And we cultivate a culture where our team members feel seen, heard, and valued and can grow a career and a future with us.
The Field HR Partner (Bilingual English/Spanish strongly preferred) is responsible for aligning business objectives with employees and front-line leaders in designated areas. The position serves as a consultant to front line leaders on human resource-related issues. The successful Field HR Partner / HR Manager acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Works in collaboration with HR centers of excellence to achieve talent goals necessary to sustain and drive business performance. Ability to implement innovative and practical solutions through a strong process and metrics focus. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. Expectation is to be in-office or out in field 3 - 4 days/week.
ESSENTIAL FUNCTIONS
Consults with line management, providing HR guidance when appropriate.
Building and maintaining an environment for our Team Members that results in a high customer focused and engaged workforce.
Review onboarding and orientation for new leaders.
Analyzes trends and metrics, seeking opportunities and strategies to improve trends in turnover, retention and key indicators of employee and customer engagement.
Partner with leadership to understand current and future staffing needs.
Partner with Talent Team to develop workforce plans that respond to current and future staffing needs.
Partner with Learning & Development Team to ensure key programs are focused on front line managers and team members.
Ability to read and understand data to inform continuous improvement and inform decision making.
Manages and resolves employee relations issues. Conducts effective, thorough and objective investigations.
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with legal as needed/required.
Provides day-to-day performance management guidance to front line leaders (e.g., coaching, counseling, career development, disciplinary actions).
Works closely with front line leaders to improve work relationships, build morale, and increase productivity and retention.
Provides HR policy guidance and interpretation.
Provides guidance and input on business restructures, workforce planning and succession planning.
Identifies training needs for business and individual coaching needs.
Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
Partner with HR Centers of Excellence to deliver programs to meet organizational goals.
Review key business performance targets and their related talent implications with business leaders.
Support customer retention and business development though direct involvement with key customer base.
Identify and drive the sharing of best practices across functions to facilitate continuous improvement.
Understand and mitigate corporate risk associated with relevant employment laws/policies
QUALIFICATIONS - EDUCATION & EXPERIENCE
Bachelor's Degree in Human Resources Management or related field; Master's Degree preferred
In lieu of degree, 10+ years of related experience required
Minimum of 5 years of applicable experience in Human Resources, business operations or management
Appropriate experience with a large hourly & distributed workforce is a strong plus
Experience working with union and non-union employees preferred.
Must be able to travel +25% of the time.
QUALIFICATIONS - SKILLS & ABILITIES
Bilingual Spanish strongly preferred
Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy
Strong consultation and communication skills
Ability to effectively challenge, influence, and develop productive relationships inside and outside of HR
Intellectual agility, interpersonal flexibility and deep curiosity to learn
Exposure to... For full info follow application link.
ABM is an Equal Employment Opportunity/Affirmative Action Employer (Minority/Female/Veteran/Disability/Gender Identity/Sexual Orientation)
