at Randstad US in chicago, Illinois, United States
Job Description
application support representative.
+ chicago , illinois (remote)
+ posted 4 days ago
job details
summary
+ $16 per hour
+ permanent
+ high school
+ category office and administrative support occupations
+ referenceAB_4247873
job details
*This is a work from home position. Must reside in Utah, Illlinois, Indiana, or Wisconsin.
Enova is hiring for a Application Support Representatives who can receive and place calls to consumers who are interested in our loans. You will assist customers through the application and signature process and help minimize loan withdrawals by overcoming customer’s concerns and selling the customer on features and benefits the company offers. You must be comfortable taking direction and able to think on your feet. Location: This is a work from home position. Enova is headquartered at 175 W Jackson Blvd. Chicago, IL 60604. *Must reside within 100 miles of Chicago, IL and within 100 miles of South Jordan, UT
Work hours:
Schedule 1: Sunday 10:00am-6:30pm & Monday-Thursday 11:15am-8:00pm
Schedule 2: Tuesday-Friday 11:15am-8:00pm & Saturday 8:30am-5:00pm
*Hours are CST (Central Standard Time) *We only offer set full-time schedules (no part-time or flexible schedules).
salary: $33,279 – $33,280 per year
shift: First
work hours: 11:15 AM – 8 PM
education: High` School
Responsibilities
+ Effectively handle inbound calls by guiding customers through the loan application process
+ Ensure customer satisfaction by providing a clear understanding of the features and benefits of Enova’s products and services
+ Initiate outbound calls to customers who have not completed their loan application
+ Ensure excellent customer service through excellent verbal and written communication
+ Maintain accurate, up-to-date information for customer accounts
The essential functions of this role include:
+ working weekends
Skills
+ Sales (1 year of experience is preferred)
+ Sales Support
+ Customer support
+ Call Center Support
Qualifications
+ Years of experience: 0 years
+ Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad’s client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
get in touch
we are here to help you with your questions.
ML
maxwell law
+ 1 312 783 5649 (tel:1 312 783 5649)
+ max.law@randstadusa.com
