at WESCO AIRCRAFT HARDWARE CORP in Rockford, Illinois, United States
Job Description
Description
Incora (a merge of 2 great companies': Pattonair and Wesco) is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical.
With a strong foundation in the aerospace and defense markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services.
We pride ourselves on offering:
Industry-leading capabilities
Innovative solutions
Greater customer value
Trusted supplier relationships
Business growth and operational efficiency
Our people make us unique, and we offer an Outstanding Employee Experience.
We live by our values; Courage, Collaboration and Commitment and are proud to add real value to our customers' businesses. Our people-centric philosophy is underpinned with strong engagement, consistent communication, and opportunities for personal development, enabling our colleagues to grow and make a difference in our company.
This exciting opportunity
The Onsite Representative is accountable for representing Incora at customer production sites, interacting and coordinating directly with customer representatives and on-site functional area managers to effectively maintain and replenish customer supply locations. They also act as a liaison to assist in monitoring stock levels, resolving inventory and product discrepancies, and expediting critical needs in support of customer requirements.
You will need to
Perform daily product to end user location maintenance (areas may include bins, cabinets, trays, etc. and/or a combination of these stocking locations)
Perform required maintenance and processing for shelf-life materials, including proper removal and disposal processes in alignment with customer and product specifications
Proactively initiate and/or respond efficiently to daily internal and external customer requirements; including interaction with the contract administration/customer service and customer production floor management to facilitate needs.
Address on site quality assurance issues and forward to Program/Site Management and/or Quality Management for resolution
Qualifications
A High school graduate with proven customer service, and interaction skills, with direct customer contact with the ability to deal tactfully, confidently, and ethically with both internal and external customers demonstrated excellence and commitment to a safe and hazard-free workplace.
What will you also need?
Fantastic communication skills, a continuous improvement mindset and the willingness to learn and grow. Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
Courage Take ownership for issues and problems.
Collaboration Share knowledge and experience with others
Commitment Focuses on exceeding customer expectations, delivering right first time with zero defects.
In return we will offer
An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
So, if you feel you have all of this, and even more, apply now.
Access to certain of the Company's products, materials, and technical data contained in our facility is restricted under the International Traffic in Arms Regulations (ITAR) to "U.S. Persons," which is defined as U.S. Citizens, lawful permanent residents of the United States, or certain individuals admitted to the U.S. as a refugee or who have been granted asylum; and therefore employment is limited to applicants who meet this "U.S. Person" requirement. Applicants receiving a conditional offer of employment will be required to provide evidence of their U.S. person status to comply with the ITAR requirements.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.
For US applicants: Incora may be required to comply with the White House E.O. 14042 and the Safer Federal Workforce Task Force issued COVID-19 Workplace Safety: Guidance for Federal Contractors and... For full info follow application link.
Wesco Aircraft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
