at Camping World in Lincolnshire, Illinois, United States
Job Description
Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America’s largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.
We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry’s most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.
Infrastructure Services Engineer II
Position Location: Remote
Camping World Job #TBD
POSITION
This position is part of the Camping World Infrastructure Services team. This position is part of a very fast paced team responsible for new store openings, remodels and acquisitions. This engineer will be responsible for managing new store projects and remodels within the team and is expected to be able to operate independently and effectively. Responsibilities include inventory management, reporting and working daily support tickets. Technical proficiency is required as Network Switches, Security Cameras and Alarm Systems are interfaced with daily.
EXPERIENCE / EXPERTISE
- Security Camera & Alarm
- UPS, Overhead Paging & Music
- Structured Cabling
- Inventory Management and Reporting
- LAN Network troubleshooting
- Support Ticket & Vendor Management
QUALIFICATIONS
- Minimum 2 years in Basic Low Voltage and cabling.
- Basic Computer knowledge.
- Basic Troubleshooting skills.
Other:
+ Key contributor to the design, installation and maintenance of all physical security systems including card access control systems, facility alarm systems, camera surveillance systems (CCTV, IP) and fire alarm & suppression systems to ensure optimal functionality and minimal downtime.
+ Work with local vendors to test cabling, power supplies, or other items as necessary to resolve issues.
+ Monitor, maintain and repair or replace all facility burglary alarm systems, security camera systems, and fire alarm / suppression systems.
+ Act as the front-line corporate resource dealing with location physical security matters such as fire, flood, tornados, hurricanes, vandalism, burglaries, etc.
+ Monitor and maintain ticketing system related to various user requests related to camera, burglary and fire systems. This includes items such as alarm system error codes, non-functioning communication lines or services, as well as updating call lists and code updates.
+ Maintain documentation and inventories of all associated equipment and systems including vendor systems.
+ Maintain contract terms and dates including one-off system purchases to ensure more uniform service and support. Leverage volume discounts on all system and equipment purchases when possible.
+ Maintain physical security for special tent sales and other non-standard retail events.
+ Work with vendors, construction teams, building supervisors and general contractors to make sure burglary and fire systems are installed correctly and in a timely manner. This is especially critical when working with new locations so we meet inspection deadlines and hit scheduled store opening dates.
+ Complete all wiring, connections, and equipment installations ensuring that security systems are complete and satisfy customer and contractual requirements.
+ Oversee new system installations to ensure proper function and compliance with local, county, state, or federal codes, local permits, and any legal and insurance requirements.
+ Run electrical wiring in attics, crawl spaces and other confined spaces, which can include drilling, trenching and aerial runs. Survey and plan wire runs for Cat5e & Cat6e cable to maximize material efficiency and safety.
+ Assist and interface with the Installation Team Lead or Project Manager regarding on-site scheduling of work activities and the timely delivery of equipment.
+ Maintain proper documentation of installation issues, actions & resolutions both internally and externally (acceptance forms, service tickets, etc.)
+ Promote, build, and maintain exceptional customer and vendor relations to ensure vendor retention.
+ Responsible for the retrieval of camera footage as requested by retail or corporate locations for various needs in a thorough yet timely manner, providing the footage in the proper format that’s viewable by the requesting parties.
+ Some of our retail locations deal in the sales of firearms, so all associated security cameras and systems must be maintained at optimal levels. These systems fall under the jurisdiction of the ATF and FBI, and we’re subject to random audits. It’s imperative that any and all issues be resolved as quickly as possible and that all footage is accessible.
+ There may be an occasional need for temporarily sourcing security guards. You will engage security guard vendors and provide proper oversight including contract administration.
+ Position may require site visits to make sure installations have been properly completed, function as planned and are clean and aesthetically pleasing. 10% Expected.
ABOUT CAMPING WORLD / FREEDOM ROADS
The outdoors is a big place and just as it offers endless adventures, so does our company.
Camping World is your premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale. Once you buy an RV, should it need a little TLC, our RV Spa detail and refurbishment centers are there to make it shine like new. However, if the problem is under the hood, our nearly 2,000 service bays, over 1,600 technicians and 100+ collision centers scattered around the country are ready to get you back on the road in no time.
As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World — like the great outdoors — is a big place, full of opportunity and we make it our mission to equip you for it. We’ve got an awesome team already, but there’s always room for more! Are you ready for a new adventure?
BENEFITS OVERVIEW
Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
Equal Opportunity Employer Minority/Female/Disability/Veteran
