at Teksystems in Carol Stream, Illinois, United States
Job Description
Description:
The IT department is looking for someone driven, smart, and eager to learn and improve to join our team! As an IT Support Tech, you will be responsible for troubleshooting and resolving issues across our roughly 600 users/computers. You will work with a team that’s main responsibility is working on PC’s and mobile devices and occasionally work on projects involving networks and systems. You’ll work with Office 365 and other services and be a go to IT technician.This role is not alone and would be supported by a team. This role would join a team of Software Support, Desktop Support, and Sysadmin roles that would escalate up, supporting local and remote branches and stakeholders at all levels. The skills/responsibilities below are not your everyday job, but knowledge in all of the below is recommended.
Skills:
Desktop, Windows 10, Support, Troubleshooting, Active directory, Windows, Hardware, Imaging, Office 365, Deployment
Top Skills Details:
Desktop,Windows 10,Support,Troubleshooting,Active directory,Windows,Hardware,Imaging,Office 365,Deployment
Additional Skills & Qualifications:
Essential Skills:
• Active Directory, Shared folder management
• Windows Server
• Basic LAN/WAN/DNS/VPN/VLAN
• ISP maintenance Services
• Hardware/Software
• Administration of Office 365
• SharePoint administration
• Domain management
• Laptop/Desktop/Mobile support
• VOIP support
• Standard equipment rollout
• Standard software support
• Printer support
Experience/Qualifications:
• 1-3 years of experience in a related position such as IT Helpdesk or Technician.
• Appropriate IT Certifications are highly desirable (A+, Network +, Security +)
• Proven ability to work independently and manage your own priorities
• Standard Operating Procedure and Documentation experience
• Must be present in Glendale Heights office one day per week
• Minimal travel, but sometimes required (5%)
Basic Qualifications:
• Excellent professional oral, written, and communication skills
• Ability to communicate highly technical information to both technical and non-technical users
• Ability to stand/walk up to 50% of day. Ability to lift up to 50 lbs.
• Ability to handle multiple tasks and tight deadlines
Experience Level:
Intermediate Level
About TEKsystems:We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email mpowers@teksystems.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.
