at Crescent Hotels & Resorts, LLC in Wood DaleItasca, Illinois, United States
Job Description
Description
The Westin Chicago Northwest, located in Itasca, IL, is seeking an experienced Catering Manager looking to advance their career and join one of the industry's top hotel management companies. Managed by Crescent Hotels and Resorts and part of the Marriott family, our associates are offered competitive wages with an industry leading sales incentive program, a full range of benefits as well as access to associate rate discounts at Marriott properties across the globe.
The beautiful Westin Chicago Northwest, located in Itaca, IL, is looking for the right candidate to join our amazing team. This position will be responsible for the solicitation of new accounts as well as maintaining and strengthening relationships with existing accounts.
BENEFITS:
Growth opportunities!
Marriott discounts at properties around the world
Full range of benefits. Including:
Medical
Dental
Vision
401K with company match
Paid time off
Tuition reimbursement and more!
Responsibilities
The Catering Sales Manager is responsible for selling, planning, and overseeing events booked at the hotel
Selling social catering and event only bookings, servicing accounts, developing, and following up on leads for assigned markets
Negotiates and finalizes contracts and banquet event orders (BEO) by meeting with and/or telephoning clients
Achieves sales, prospecting and site tour goals
Planning and detailing each event booked
Oversight of the entire function
Anticipates (or reacts to) group problems and provides solutions
Prepares specialized reports, as needed
Keeps abreast of budgeted revenue goals and assists in putting together plans and actions or originates and generates business
Ensures that all guest checks, payments, master folios and advanced deposits are submitted to accounting; ensures that any other information, which is necessary and/or helpful for successful catering business, is submitted to appropriate departments
Represents company at trade shows to promote property
Communicates directly with Executive Chef, Banquets, and Conference Services regarding all changes to set-up and final counts
During peak social seasons, catering sales manager can expect their work schedule to fluctuate between a Monday - Friday schedule to a Tuesday - Saturday schedule
SKILLS AND ABILITIES:
Extensive knowledge of Food and Beverage etiquette, guest relations and service standards. Strong interpersonal skills to assess client needs, negotiate pricing and provide overall guest satisfaction. Effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy. Presents a professional appearance and manner.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
EOE/AA/Disabled/Veterans Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
