at All Ways Caring Services, Inc. in Champaign, Illinois, United States
Job Description
SCHEDULER - HOMECARE
Job Locations
US-IL-CHAMPAIGN
Requisition ID
2023-110202
Line of Business:
All Ways Caring HomeCare
Pay Min
USD $16.00/Hr.
Pay Max
USD $16.00/Hr.
Our Company
All Ways Caring HomeCare
Overview
The Scheduler is responsible for coordinating quality care and customer service to our valued clients. The Scheduler will coordinate the assignment of appropriate staff to clients, schedule client services, identify problem situations, and assist in problem solving to strive for optimal outcomes.
External Job Description
Ensures HomeCare services are in compliance with agency philosophy, policies/procedures, and in accordance with Federal, State, and local licensing laws and regulations
Ensures proper documentation and record-keeping for agency payors
Maintains data integrity in client scheduling software system
Understands and ensures adherence to the agreed Plan of Care for each client served
Partners and communicates with all members of the client's circle of care which may include, but is not limited to, family members assigned Power-of-Attorney spokesperson, community partners and related agencies
Monitor and report on changes in the client's Plan of Care, services, or condition as required
Conducts periodic home visits and safety checks
Reviews and determines client service schedules to ensure adequate staffing and processing completed visits for payment
Supports recruitment, screening and selection of staff based on Agency and external referrals
Supports all initiatives related to Branch Growth
Provides administrative support for key branch functions (payroll, employee assistance, answering phones)
Assumes on-call responsibility as needed
Other duties as assigned
Qualifications
High School Diploma
Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred (per regulatory requirements)
Previous experience with community service, client service, or staffing/schedule management experience
Excellent Customer Service Skills
Knowledge or previous experience working in an office setting with computers, phones, and other related tasks
About our Line of Business
All Ways Caring HomeCare delivers quality, compassionate and highly individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy and independence. Whether recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer's/dementia care, respite care and other programs. For more information, please visit www.AllWaysCaring.com. Follow us on Facebook and LinkedIn.
Salary Range
USD $16.00 / Hour
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Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
