at Wolters Kluwer in Springfield, Illinois, United States
Job Description
Associate Technology Implementation Consultant (software) – Remote R0035843
Job Summary:
The Associate Technology Implementation Consultant is part of a Professional Services team that works with client technical and business teams on routine engagements to help provide technology solutions and integration services through consulting project activities at customer engagements with financial institutions. This role is assigned multiple engagements, working and works with matrixed organizations, internally and externally.
You will provide technical consulting to customers integrating with WKFS software. Activities include consulting with customers to understand and document their business and technical requirements, working with customer business analysts on data mapping between systems, advising customers on usage and capability of the system, and appropriate configuration of the system. Identify alternative solutions that address customer requirements. Contribute to the analysis, development, and testing of customer engagement deliverables.
This is a USA Fully Remote role and will report to the Technology Implementation Consulting Manager FCC International Document Services Inc. WK USA and under the directorship of the Technology Implementation Consulting Manager FCC CS WK USA. #LI-Remote
Job Qualifications (Minimum):
+ Experience: 1 year+ as a Implementation Consultant experience or working in a client-facing consulting role or other equivalent experience.
+ Travel : Travel requirements are max 25% during important portions of the projects to customer locations within the United States. Travel is flexible
+ Must be legally authorized to work in the USA
Other Skills or Certifications (preferences):
+ 1 year+ Banking background
+ 1 year+ as a business systems analyst in software development
+ Education : BA/BS in Computer Science, MIS, Business Administration or related field or equivalent related work experience.
+ Understanding of software development using multiple life-cycle methods.
+ Working knowledge of project management methodology and best practices.
+ Relational Database Knowledge (Oracle, DB2, SQL Server)
+ Collaboratively with team on assigned tasks
Essential duties:
+ Main contributor to software solution implementations and system integration projects.
+ Consult with customers regarding feature/functionality of WKFS software solutions and configuration options to achieve customer’s needs.
+ Gather, analyzes, and documents customer’s requirements in collaboration with customer’s business, technical, and compliance staff.
+ Consult with customers to complete data mapping requirements for the integration between systems. This includes consulting regarding usage and purpose of WKFS data requirements, helping the customer identify appropriate data sources from their system based on their business practices.
Additional Information:
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave . Full details of our benefits are available – https://www.mywolterskluwerbenefits.com/index.html
Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.
-Ranked by Forbes Magazine as among America’s Best Large Employers for 2022 – #84.
-CEO Nancy McKinstry ranked 16th by Harvard Business Review of the best performing CEOs in the World.
Diversity Matters
Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We’ve been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
