at Peoples Bank in Chicago, Illinois, United States
Job Description
This is an excellent opportunity for a Banking Center Manager for the Pulaski Banking Center.
ABOUT US
For over 100 years, Peoples Bank has maintained a philosophy of commitment to the customer, a belief that has allowed Peoples Bank to thrive and continue to serve communities within its Indiana and Illinois footprint. It's the same philosophy that drives Peoples now as it did in 1910 when the Bank first opened for business. Today, the company keeps better banking moving forward for its customers and communities at Banking Center locations across Northwest Indiana and Chicagoland.
Headquartered in Munster, Indiana, Peoples Bank is a locally managed community bank whose mission is to help our customers and communities be more successful. We do this by providing a variety of consumer, business, and wealth management products, and offering a wide range of digital banking services to meet the unique needs of our customers.
SUMMARY
Plans, directs, controls and evaluates the operations and sales efforts of the banking center to meet all growth goals. Supervises all banking center functions to ensure Excellent Customer Experience is made available to all customers and employees at the banking center. This individual must be highly skilled in business/community development and leadership.
DUTIES AND RESPONSIBILITIES
Responsible for the day to day operations of the banking center as well as oversight of compliance and customer experience.
Reviews staff members for formal performance evaluation and recommends salary adjustments. Coaches and develops employees while managing employee issues relative to performance and behavior.
Put business/community development skills into practice in order to meet branch growth goals as well as establish strong community relationships. (Stronger CRA efforts may be required, based on community need)
Represents the Bank to the community through good customer relations. Calls on and corresponds with customers and local businesses to build solid relationships to generate deposits and loans in order to meet the Banking Center's assigned goals.
Motivate and develop team to meet established goals for inside sales efforts and results.
Drives business into the Banking Center while initiating and developing community relationships through a structured plan.
Manages, directs and schedules all activities of the Banking Center to ensure that all services are made available to customers in an accurate and efficient manner.
Responsible for the protection of all funds, physical assets, and property of the Banking Center. Ensures that all Bank policies and procedures are followed and is ultimately responsible for a clean Banking Center audit.
Originates, coordinates, and assists with the closing of consumer loans.
Provides and maintains a professional, business-like atmosphere within the Banking center.
Assures testing of Banking Center security equipment is completed monthly. Investigates security issues when needed.
Supports Bank strategic initiatives. Ensures proper use of existing and new operating systems.
Understands the Bank Secrecy Act (BSA) requirements and the Bank's BSA Policy, Reg CC and CRA.
Requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008.
Able to work banking center hours, including weekends and some evenings.
Performs other duties as assigned.
RELATIONSHIPS AND CONTACTS
Reports to the Retail Group Leader typically.
Maintains interpersonal relationships with other officers, department managers, and Bank staff to accomplish duties and achieve the goals of the Bank.
Contacts customers and prospective customers regarding current business activities and opportunities.
Contacts local community groups and businesses regarding the promotion of the Bank and its products and services.
EDUCATION and/or EXPERIENCE
Bachelor's or Associate's degree preferred.
Minimum of 2 years of banking preferred.
Two years of leadership experience and community development or sales experience.
QUALIFICATIONS
Thinks strategically with strong organization and communication skills.
Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation, strong listening skills.
Good management and human resource skills.
Performs as a team player with strong interpersonal skills who can interact effectively with staff and management across all departments.
Computer proficiencies in Microsoft Word and Excel.
Ability to use and understand the Bank's computer customer information system. Ability to read, interpret and comprehend laws and regulations set forth by the Bank's regulatory agencies.
Strong project management skills; able to prioritize and successfully handle multiple projects simultaneously.
Capability to exercise good judgment and communicate effectively in an effort to establish credibility and rapport while providing exceptional service.
Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
