at Cook County Government in Chicago, Illinois, United States
Job Description
Job Posting:May 31, 2023, 8:30:59 PMClosing Date:Jun 15, 2023, 4:59:00 AMFull-timeShift Start Time:8:30A.M.Shift End Time:4:30P.M.
Collective Bargaining Unit:NonePosting Salary:COMPETITIVE
Organization:Health and Hospital Systems
Job Title
Manager of Population Health and Performance Improvement, CountyCare
Department
Health Plan Services
Job Summary
Under the direction of the CountyCare Director of Population Health and Performance Improvement, performs and monitors the quality management/improvement functions per the Quality Program and quality work plan, its annual updates and performance improvement plans. Ensures Quality Program is implemented in accordance with best practice(s), community based standards, and regulatory and accreditation standards. The Manager of Quality and Population Health interfaces with medical leadership, committees, workgroups, provider representatives and County Care staff to lead and direct process improvement activities that provide efficient and effective workflows to achieve the goals and objectives. Leads and mentors Quality staff.
This position is exempt from Career Service under the CCH Personnel Rules.
General Administrative Responsibilities
Collective Bargaining
Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
Participate in collective bargaining negotiations, caucus discussions and working meetings
Discipline
Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
Supervision
Direct and effectuate CCH management policies and practices
Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
Management
Contribute to the management of CCH staff and CCH' systemic development and success
Discuss and develop CCH system policy and procedure
General Administrative Responsibilities
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary
Typical Duties
Collaborates with leadership to establish Quality goals. Develops and implements Quality Program and Quality work plan to achieve stated goals in accordance with Federal and State requirements and National Committee on Quality Assurance (NCQA) standards.
Responsible for ensuring NCQA standards are integrated with the Quality Program and work plan. Leads initiatives to achieve outcomes and maintain health plan accreditation.
Formulates and establishes policies, procedures and goals in compliance with internal and external guidelines.
Conducts all aspects of Healthcare Effectiveness and Data and Information Set (HEDIS), Consumer Assessment of Healthcare Providers and Systems (CAHPS), and Health Outcomes Survey (HOS) studies including data collection, analysis, and evaluation, reporting and submission process.
Ensures implementation of all quality improvement strategies across Provider Groups. Meets with Provider Groups on a scheduled basis to educate, report and collaborate on HEDIS and Quality Improvement initiatives.
Oversees the design, implementation, and reporting of the performance improvement projects which include state and federal required improvement projects.
Functions as a knowledge expert for quality improvement activities, educating staff and providers of the quality measures and the Quality Improvement (QI) process
Creates educational materials and conducts educational sessions for providers and staff on issues identified for HEDIS, STARS, CAHPS and other quality initiatives.
Supervises direct staff that performs quality activities on a daily basis. Includes employee evaluations and goal setting
Collaborates on the development of the agenda and content of the Quality Improvement Committee. Assists in the presentation of the materials.
Leads improvement initiatives for HEDIS, CAHPS, STARS, and performance improvement activities as required. Analyzes trends of performance metrics, identifies opportunities for improvement, develops action plans and leads committees to achieve improvements.
Creates project targets and timelines, identifying key milestones for completion.
Analyzes and submits monthly, quarterly and other required regulatory performance reports.
Conducts oversight and monitoring of... For full info follow application link.
COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
