at Sunrun in Springfield, Illinois, United States
Job Description
Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.
The Sunrun Software Product Management team plays a critical role in our company’s success by collectively owning and evolving our industry leading software products, including our e-commerce platform, point of sale platform, and customer-facing app. These products are powered by domain-level innovations across the customer experience – from solar energy system design and payments, to communications and our data platform, and everything in between.
Sunrun is building our next gen set of software products for our supply chain (incl. warehouse operations) and our finance ops org, centered around but not solely encompassing a new Oracle Cloud ERP, which will enable our company to more efficiently and effectively install, service and finance home energy systems that include solar and battery storage, EV chargers, smart panels and more. These improvements are key to our ongoing operations, customer and employee experience, and the innovation path of our company. From reducing stockout rates and ensuring that our crews go out to customers’ homes with the right equipment for the job, to enabling easier onboarding of new hardware and financial products and seamless management of our suppliers and inventory, this role has the opportunity to affect meaningful change across our company.
We are seeking a Senior Staff Technical Product Manager (Senior Staff TPM) of Supply Chain and Finance Ops to drive the vision, definition and delivery of our next gen supply chain and finance ops tools. The first assignment for the Senior Staff TPM will be to lead our next gen ERP program, which will deliver over the next ~12 months and enable us to leapfrog towards many of the innovations that the Staff TPM will build upon thereafter. The Staff TPM of Supply Chain and Finance Ops will report directly to a Director of Technical Product Management.
On a day-to-day basis, you will be charged with formulating, co-owning and executing on the roadmap for our supply chain and finance ops tools, which requires you to possess excellent technical chops and sound business judgment. You will execute cross-functional projects and ensure that the Supply Chain and Finance Ops domain’s roadmap is continuously in-sync with the needs of our business and experience layer products (e.g.: our e-commerce platform, customer-app, etc.), which requires strong leadership, teamwork and process-orientation.
This individual contributor role is well suited for high performing, self-directed technical product leaders who have experience with cloud ERP systems. If you are looking to apply your technical product experience to address climate change and help drive the decarbonization of millions of homes, this is the right role for you.
You will leverage consumer insights, market needs, and an understanding of our cross-channel go-to-market and product set (including solar, storage and grid services, and underlying software stack) to define and evaluate new products, features and experiences, spearhead cross-functional launches, define & drive success metrics, and improve new offerings over time.
As a Senior Staff TPM of Supply Chain and Finance Ops, you will work closely with other TPMs and senior stakeholders across the business, including Supply Chain, Operations, Finance & Project Finance, Accounting and Software Engineering. Due to the highly interdisciplinary nature of this role, and the cross-functional impact of the changes you will drive, you will need to be a respected leader who can effectively communicate, collaborate and coalition-build. The Senior Staff TPM of Supply Chain and Finance Ops role is among the most challenging and rewarding at Sunrun. We are looking for a highly talented and driven individual who is excited to take on this challenge.
ESSENTIAL DUTIES AND RESPONSIBILITIES
+ Owns the vision, productization and results delivery for Sunrun’s Supply Chain and Finance Ops domain, including definition and implementation of our next gen Oracle Cloud ERP, and evolution and day-to-day enhancements of our supply chain and finance ops tools suite. Has a mission to redefine what it means to have the best Supply Chain and Finance Ops suite in the industry, improving value for Sunrun, our customers and our partners.
+ Formulates new, innovative ideas to enhance our Supply Chain and Finance Ops and end-to-end experience. Builds buy-in from stakeholders and leaders, and aligns cross-functional teams around a domain-level roadmap that ladders up to our corporate roadmap. Ensures that our company and the Supply Chain and Finance Ops team executes against their domain-level roadmap with excellence.
+ Runs high-performing, collaborative cross-functional teams. Creates a winning, results-oriented, human-centered culture. Drives their teams and peers to execute with excellence, continuously grow their skills, act like the CEO’s and stewards of their products, and treat each other with respect and compassion.
+ Possesses enough commercial and technical depth, particularly within the Supply Chain and Finance Ops domain, to effectively guide effort vs. impact tradeoffs in collaboration with engineers, engineering managers, peer TPMs and product leadership.
+ Drives Business Value driven prioritization and delivery of new products and features, and act as an evangelist to promote the domain products
+ Serves as a champion of Sunrun’s customers. Pushes boundaries to unearth customer needs and deliver value based on novel understanding and insights.
+ Organizes and evangelizes domain vision, strategy and roadmap with various functional groups across Sunrun and drives excitement across the organization
+ Coordinates cross functional product dependencies and prioritization across the TPM and business organization
REQUIREMENTS (EDUCATION, EXPERIENCE, CERTIFICATIONS, AND OTHER SKILLS)
+ Education: Bachelor’s degree (or equivalent).
+ Experience: Minimum of 10+ years of work experience and 5+ years of Technical Product Management experience. Strongly prefer candidates with 7+ years’ experience operating within the ERP space, with preference for Oracle Cloud. No solar experience needed.
+ Leadership: Inspires trust and confidence with our cross-functional peers, our team and their leadership. Highly effective team leader who drives process hygiene and project execution. Contributes to a winning culture and leads by example.
+ Ownership and Accountability: Takes full accountability for and drives results for their domain and projects. Works with leadership and cross-functional stakeholders to get projects prioritized and efforts mobilized to ensure the necessary outcomes. Has a mindset of accountability and ownership and sets the right standard within their team, including establishing and holding stakeholders to an operating cadence.
+ Technical Judgment: Technical leader and expert who can effectively drive the right effort vs. impact tradeoff decisions. Can complete the first 30% of technical scoping (enough to inform t-shirt size execution options) for their projects.
+ Innovative Mindset: Challenges the status quo by innovating and designing new solutions, methods and products to remain competitive and lead the industry. Has an open mind and encourages their teams and peers to freely share and build on each other’s new ideas, products and solutions.
+ High Standards: Demonstrates and expects personal and team performance to be nothing short of the best.
+ Strategic Executor:Sees and evangelizes the big picture, but is disciplined in rationalizing our ambitious goals with realities of prioritization and day-to-day execution. Drives alignment with peers and key stakeholders on pr
