at Northern Illinois University in DeKalb, Illinois, United States
Job Description
Position Information
Working Position Title
Network Engineer III (Multiple Hires) (3658)
Classification Title
IT Technical Associate - CUSTOM CLASSIFICATION
Position Number
00003658
Open Date
06/02/2023
Close Date
07/02/2023
Priority Review Date
Business Unit Description
Civil Service
Full-Time/Part Time
Full-Time
FTE
1.00
Position Status
Regular
FLSA
Exempt
Job code
5031
Union Representation
Non-Union
Union Code
N/A
Unit/Department
Infrastructure Services
College/Unit
Infrastructure Services
Division
Div Information Technology
Location
WL 2100
Link to Department Website or Custom Search Page
https://www.niu.edu/doit/index.shtml
Position Summary, Requirements, and Qualifications
Overview
This position reports directly to the manager for Network Engineering. This role includes working independently and as a team player for handling, installing, configuring, and supporting the NIU network. The Network Engineer is an integral part of the Division of IT and larger NIU campus as the work we do supports the day-to-day operation of computer networks which NIU relies on.
Position Summary
This position configures and installs network devices (e.g., switches, routers, wireless controllers, security appliances, etc.). He/she designs the device architecture and plays a key role in proactive network management, network optimization and capacity planning. This position receives requests and work orders (work orders) and trouble tickets from DolT (Division of Information Technology) to fulfill customers' standard and basic technical/network needs. He/she uses network monitoring tools and devices to make basic inquiries about network service and device performance, make changes for service and devices, and recommend steps for network optimization. This position participates in special technical projects requiring Network Engineering input and guidance. Must provide off-hour on-call support when required. The Network Engineer Ill reports to the Director of Network Engineering.
Essential Duties and Responsibilities
Analyzes and resolves complex daily configurations and service performance incidents.
Provides level III support functions for NIU's Enterprise network.
Receives requests for network changes to move, add, and delete a network service.
Guides field technicians with troubleshooting incidents.
Serves as lead engineer in the design and deployment of the new Cisco security infrastructure
Provides detailed instructions and drawings to validate that supportability of designs.
Research technical requirements and ensures that the proposed design meets the requirements.
Installs and maintains the Broadband (Metro-Ethernet) networks, which includes configurations, backups, and upgrades of the of the network devices.
Supports and maintains the Ciena network management platform which provides alerts and proactive network health metrics. Uses his extensive knowledge of Metro-Ethernet to design DWDM and CWDM networks and stays updated on the most current products.
Provides a level III support function for Metro-Ethernet for the network engineering team.
Participates as a member of the Architectural Review Board representing Network Engineering when changes are submitted for approval.
Serves as the Primary Subject Matter Expert, for PRTG, the management software for alerting and historical data.
Participates as a member of the Change Advisory Board representing Network Engineering when changes are submitted for approval.
Performs other duties as required or assigned.
Minimum Required Qualifications (Civil Service)
1. Five (5) years of professional IT experience with configuring, maintaining, and troubleshooting an Enterprise network (e.g., Packet capture and analysis, Firewall, wireless controllers, switches, routers, etc.) AND 90 semester hours of college course work in Information Technology (IT), IT Management or a closely related discipline
OR
Six (6) years of professional IT experience with configuring, maintaining, and troubleshooting an Enterprise network (e.g., Packet capture and analysis, Firewall, wireless controllers, switches, routers, etc.) AND 60 semester hours of college course work or Associate's Degree in Information Technology (IT), IT Management or a closely related discipline
OR
Seven (7) years of professional IT experience with... For full info follow application link.
In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.
