at Peoples Bank in Chicago, Illinois, United States
Job Description
This is a great opportunity for a Universal Banker II
ABOUT US
For over 100 years, Peoples Bank has maintained a philosophy of commitment to the customer, a belief that has allowed Peoples Bank to thrive and continue to serve communities within its Indiana and Illinois footprint. It's the same philosophy that drives Peoples now as it did in 1910 when the Bank first opened for business. Today, the company keeps better banking moving forward for its customers and communities at Banking Center locations across Northwest Indiana and Chicagoland.
Headquartered in Munster, Indiana, Peoples Bank is a locally managed community bank whose mission is to help our customers and communities be more successful. We do this by providing a variety of consumer, business, and wealth management products, and offering a wide range of digital banking services to meet the unique needs of our customers.
JOB SUMMARY
Provide prompt, efficient and friendly service to ensure an Excellent Customer Experience for all customers and employees. Acknowledges customers' needs with suggestions and referrals of appropriate Bank's products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. These individuals will need to be outgoing, sales oriented, flexible, adaptable and results driven. They must demonstrate ability to work independently and with a team, make sound decisions and use critical thinking skills.
DUTIES AND RESPONSIBILITIES
- Processes all customer transactions at a proficient level - including providing overrides and approvals.
- Regularly engage customers to understand needs and make appropriate product and service recommendations.
- Opens new accounts and easily handles more complex customer inquiries.
- May process loan applications with NMLS number.
- Responsible for auditing, testing and reporting.
- Process vault transactions - including balancing and all other required daily transactions.
- Open and close banking center (including all end of day processing).
- All required operational activities of the banking center.
- Has knowledge of the Bank's security system and is proactive in testing alarms.
- Assists in completing all required reports.
- Demonstrates strong sales skills. Routinely seeks referral and cross-sell opportunities - including to other lines of business.
- Moves seamlessly through the banking center acting in a variety of roles as necessary - adapts easily to meet all banking center needs.
- Participates in Bank and Team activities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each duty and responsibility at a satisfactory level or above as well as exercise accuracy, alertness, good judgment, courtesy, tact, and patience. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the duties and responsibilities.
EDUCATION and/or EXPERIENCE
- High school diploma or its equivalent.
- Minimum 1 year of banking preferred, but not required.
- 2+ years of Customer Service and Sales experience preferred.
Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://www.applicantpro.com/j/2921465-404791
