at University of Illinois at Chicago in Chicago, Illinois, United States
Job Description
Admitting Officer I - Patient Access
Hiring Department: Patient Access
Hiring Unit: University of Illinois Hospital & Health Sciences System (UI Health)
Location: Chicago, IL USA
Requisition ID: 1014182
Posting Close Date: 7/26/2023
Work Schedule: Monday - Friday 9:00 am - 5:00 pm
Position Number: CE3234,CE3235,CE3236,CE3237,CE3238,CE3239,CE3240
About the University of Illinois Hospital & Health Sciences System (UI Health)
The University of Illinois Hospital & Health Sciences
System (UI Health) provides comprehensive care, education, and research to the
people of Illinois and beyond. A part of the University of Illinois at Chicago
(UIC), UI Health comprises a clinical enterprise that includes a 495-bed
tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center
facilities, which are Federally Qualified Health Centers. It also includes the
seven UIC health science colleges: the College of Applied Health Sciences; the
College of Dentistry; the School of Public Health; the Jane Addams College of
Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional
campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health
is dedicated to the pursuit of health equity.
This is a full-time and benefits eligible position. UIC offers competitive salaries commensurate with experience. In addition, all full-time benefits eligible positions include a comprehensive benefits package which include Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of
UI Health is seeking multiple Admitting Officer I staff to join our Patient Access team. This role reports to the Director of Revenue Management, Patient Access Services, who reports to the Associate CFO, who reports to Chief Financial Officer. Under direct supervision, performs basic insurance verification and pre-authorization for outpatient services. Assists to ensure services performed in clinic have met medical necessity guidelines of the insurance carrier and pre-authorization/referrals have been obtained per the payers requirements, maximizing reimbursement in the claim submission process.
Duties & Responsibilities
Contacts insurance providers to obtain any applicable authorization types prior to service.
Obtains and / or coordinates with third-party payers authorizations for services.
Monitors expirations of authorizations and initiates requests for extensions.
Documents and updates all authorizations obtained in UI Health systems.
Obtains and scans all appropriate documents, as applicable.
Maintains applicable assigned workqueues and expected lead times. Within UI Health workqueues, documents and closes tasks upon completion.
Updates work in progress on outstanding tasks. Maintains expected lead times and organization while completing tasks.
Consistently performs and exceeds departmental minimum expected productivity goals.
Ability to complete registration and coverage verification, as necessary.
Determines if patient is eligible for intended care at UI Health.
If necessary, contacts patient to obtain correct insurance information, or informs patient of UI Health self-pay policy.
May perform patient estimates, as necessary. Updates all demographic / coverage / eligibility information in UI Health system.
Provides excellent customer services to patients, providers, and clinic staff in person and via telephone. Completes interactions with respect and courtesy.
Provides general information regarding UI Health when appropriate.
Continues education on payers / payer requirements and UI Health contracts.
Maintains technical knowledge of items necessary for financial clearance at UI Health for intended services.
Stays up to date as policies and necessary documentation and payer requirements change.
Maintains competence and technical knowledge. Maintains a working knowledge of necessary registration and eligibility systems.
Performs other related duties as assigned.
Minimum Qualifications Required:
High School Graduation or equivalent.
Any one or combination totaling one (1) year (12 months) from the categories below:
A college course work or training from a vocational, technical, or an armed... For full info follow application link.
The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The University of Illinois at Chicago is an affirmative action, equal opportunity
institution/employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, sexual orientation, gender identity, veteran or disability status, height, weight, or marital status in employment or the provision of services.
