at WPS Health Solutions in Marion, Illinois, United States
Who We Are
is a leading not-for-profit health insurer in Wisconsin. Our services offer health insurance plans for individuals, families, seniors, and group plans for small to large businesses. We process claims and provide customer service support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. In 2021, WPS Health Solutions celebrated of making health insurance easier for those we serve. Proud to be military and veteran ready.
WPS' Performance-Based Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive, empowering employee experience, focusing on People, Work, and Conditions. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities. We are guided by our Purpose: Together, making health care easier for the people we serve.
From 2021 to 2023 WPS Health Solutions has been recognized for several awards including:
The Provider Enrollment Supervisor will lead a team of approximately 15 to 17 Provider Enrollment Analysts to ensure timely and accurate processing of provider applications seeking to enroll in the Medicare program. More specifically, this role will:
Ensure operational tasks are completed by developing schedules, assigning and monitoring work, gathering resources, and implementing productivity and quality standards.
Manage inventory to ensure we are meeting or exceeding our contractual obligations.
Build and maintain professional relationships with the Centers for Medicare and Medicaid Services (CMS) and other carriers.
Assist with government on-site and internal audits.
Develop and execute employee engagement and achievement plans.
How do I know this opportunity is right for me? If you:
Are a thought leader and know how to mentor, grow, and engage teams
Communicate with confidence, clarity, and sound reasoning when discussing concerns, ideas, and suggestions with all levels of staff and management
Are solution focused when addressing challenges or set-backs
Confident in making independent decisions using data and relevant information
Approach work with enthusiasm and personal commitment to success of business
Process improvement minded and continually seeking ways to work smarter, not harder
Are not afraid to professionally challenge current practices or bring new ideas that could help elevate our training, systems, and monitoring of performance standards
What will I gain from this role?
Supervising a team of dedicated Provider Enrollment Analysts and helping them develop and grow in their careers
Working with a management team committed to maintaining a high performing innovative work culture
Increasing your knowledge around Hyland Onbase (Enterprise Content Management System)
Experience working in an environment that serves our Nation's military, veterans, Guard and Reserves and Medicare beneficiaries
Working in a continuous performance feedback environment
Bachelor's Degree in related field or equivalent post high school and/or related work experience
1 or more years of related work and leadership experience.
This role will require some travel on occasion for meetings to either our West Frankfort, IL or Madison, WI office.
For remote positions, employee is required to meet remote worker requirements, including a designated work station, a wired (Ethernet) connection to the network (no wireless internet), and a minimum of 10Mbps downstream connection with at least 1Mbps upstream (can be checked at ). In addition, we do not support satellite internet (e.g. Starlink) or hotspots.
STRONGLY PREFER - 3 or more years of experience directly supervising a performance driven team
STRONGLY PREFER - Inventory management experience in a fast paced operational environment
WFO software (e.g. Nice Engage) experience used for monitoring staff production
Experience supervising remote employees
Desire to grow beyond supervisory role in the future
Experience working in Healthcare or Health Insurance field
$57,500 to $70,000
The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills and experience.
This role is open to remote work for this opportunity in the following approved states:
Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin
Remote... For full info follow application link.
Wisconsin Physicians Service Insurance Corporation is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities employer.