at Marquette Bank in Hickory Hills, Illinois, United States
Job Description
If making an impact is important to you, you belong on the Marquette Bank Team. You'll enjoy the opportunity to make a difference for our customers and in our neighborhoods. You'll love our welcoming, supportive, friendly, team-centered work environment - including perks like an expansive benefits package, growth opportunities, wellness program, tuition reimbursement and monthly community involvement opportunities! Come be a part of something bigger at Marquette Bank.
Position Summary:
An intermediate level position which can be attained by an individual proficient in every aspect of the Teller Department. Is cross-trained to perform backroom teller functions, and vault teller functions at branches. Must be able to handle customers effectively and efficiently and with minimal supervision from the Branch Operations Manager.
Essential Duties and Responsibilities:
Possess excellent communication skills to interact with employees and customers
A high level of interpersonal skills necessary to represent the Bank in a positive fashion in dealing with customer/teller transactions
Capability to relate and empathize with other people and to maintain a friendly cheerful demeanor throughout the day
Must be proficient in all aspects of Teller duties
Must have a thorough knowledge of the teller terminal transactions and corrections
Possess detailed information of all backroom teller balancing and remittance procedures
Have complete knowledge of the Vault Teller procedures
May assist other tellers in balancing daily transactions
Sells License plate stickers and MoneyGram's
May assist in opening and closing of branch
Adheres to Code of Conduct and internal controls for which this position is responsible
Actively comply with all applicable laws and regulations to include the Bank Secrecy Act, the Community Reinvestment Act, and all other deposit, lending, or non-deposit service regulations; adhering to the Bank's internal policies and procedures contained in the Human Resources Policy and Procedures Manual as well as the Employee Handbook and the Employee Code of Conduct.
Perform other duties as assigned by supervisor
Knowledge/Abilities/Experience and Training Required:
High School Diploma or Equivalent
Must have 1+ year Teller or relevant experience
Detail oriented with a thorough understanding of the Teller Department
Versatile and possess excellent communication skills to interact with employees and customers
Possess leadership and organizational skills and be able to analyze accurately and think quickly
Physical Demands:
The physical demands described here are representative of those that must be met by employees in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee is regularly required to remain in a stationary position
Employee may need to occasionally move about inside the office to access file cabinets, office machinery, etc.
Employee is regularly required to operate a computer and other office productivity machinery (i.e., a calculator, copy machine and computer printer).
Employee may need to constantly position themselves in the office in order to retrieve files from upper and lower drawers.
Employee in this position frequently communicates with staff and clients and must be able to exchange accurate information in these situations.
Employee may need to frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds.
Employee specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment/Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
EOE - Females/Minorities/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer-Vet/Disability
