Regional Enrollment and Eligibility Coordinator

at YMCA of Metropolitan Chicago in Crystal Lake, Illinois, United States

Job Description

Make A Difference In Your Community! Regional Enrollment and Eligibility Coordinator Opportunity!

The YMCA of Metropolitan Chicago is hiring a full-time Regional Enrollment and Eligibility Coordinator to facilitate the recruitment and enrollment of youth in the after-school, camp, and enrichment programs.

As the Regional Enrollment and Eligibility Coordinator, you will facilitate the recruitment and enrollment of youth in the after school, camp and enrichment programs. The Enrollment and Eligibility Coordinator is responsible for ensuring that funding requirements such as Child Care Eligibility Applications, Change of Providers, and Re-determinations are completed and submitted in an accurate and timely manner in order to maximize billing and funding levels. Additionally, the Enrollment and Eligibility Coordinator must ensure that all YMCA enrollment requirements are completed.

Our staff is the Y’s greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including:

+ Comprehensive benefits package for eligible employees

+ Opportunity for eligible employees to participate in the Y’s retirement fund

+ Be part of a team that is passionate about building and sustaining an inclusive and equitable environment for all staff, volunteers, and members

+ Do meaningful work and contribute to the advancement of the YMCA vision by meeting the needs of the people in our communities

+ Complimentary Adult YMCA membership and an employee discount on select programs

+ Career advancement opportunities – grow your career at the Y!


+ Assists Regional Director of out of school time and program specific directors with recruitment efforts, including distribution of promotional materials to families and attending school-wide parent/family engagement events such as parent orientation, open houses and report card pick-up for OST programs.

+ Completes child care eligibility applications and re-determinations with parent applicants. Determines eligibility, calculates and collects parent co-payments.

+ Distributes enrollment packets and parent handbooks to families, ensures comprehensive completion of the enrollment packet and enrolls students in the program.

+ Assists with assigned center locations with day camp enrollment.

+ Maintains tickler file/spreadsheet to ensure timely re-determination and submission of eligibility. Sends notices to parents 30 days prior to eligibility expiration and follows up to ensure that all required documents are submitted.

+ Develops and maintains eligibility files on all enrolled families.

+ Maintains sign in sheets and has a system for tracking.

+ Completes child care billing monthly. Reports on unbilled children/days of service, and resolves all unbilled issues. Authorizes supplemental billings.

+ Follows up with parents regarding collection of co-payments and fees. Enters and maintains co-payment data on tracking spreadsheet.

+ Manages partnership with CCR&R agencies to ensure submissions are reviewed and our families get clear guidance.

+ Participates in all audits and ensures documentation is always audit ready.

+ Assists with parent communication and ensures the registration process is seamless.

Minimum Requirements & Preferred Qualifications:

+ Minimum of an Associate’s Degree in Business Administration, Management, Accounting or equivalent work/education experience

+ Ability to travel locally using own vehicle throughout the Chicagoland area (city and suburbs) with current, valid driver’s license

+ Knowledge and experience in eligibility standards for a child care program

+ Previous administrative experience required

+ Demonstrated interpersonal skills to effectively build and maintain relationships with members, team members, and other stakeholders and constituents and to work in a diverse group is required

+ Ability to organize and prioritize multiple, competing for priorities to maximize personal and team effectiveness.

+ Demonstrated member relations/customer service skills and skilled in problem-solving and complaint resolution.

+ Intermediate proficiency in Microsoft Office (e.g. Word, Excel), email; ability to learn and adapt to new technology.

+ Outstanding written/verbal communications with the ability to adapt the message to an audience

+ Commitment to, and a passion for, the YMCA of Metro Chicago’s mission.

+ Meet physical qualifications required as outlined in the job description. The YMCA will provide reasonable accommodations for persons with disabilities.

All YMCA of Metropolitan Chicago employees are required to support the YMCA’s commitment to child abuse prevention by:

+ Reporting any items that may provide a health or safety hazard to staff, members, or guests to your supervisor

+ Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children

+ Reporting any suspicious behavior and violation of policy and procedures to your supervisor

+ Completing all child abuse prevention training as required

Street: 701 Manor Rd.

Days and/or Times Needed: Monday through Friday, apply for more info!

ID: 2023-15380

Full-time/Part-time: Full-time

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Job Posting: JC249207580

Posted On: Oct 05, 2023

Updated On: Feb 07, 2024

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