Bank Operations Analyst

at First Bank Chicago in Northbrook, Illinois, United States

Job Description

Basic Function Work with the Deposit Operations Team to complete a wide variety of assigned deposit related functions accurately and in compliance with established policies and procedures. Essential Duties Exception Processing Responsible for monitoring, researching, and processing a variety of exception items daily such as, but not limited to: -Non-post -Stop payment -Overdraft -Positive Pay -Incoming and outgoing return items, including check, ACH, & card services -Reclamation and death notice entry -Prenotification and notification of change Wire Transfer Processing -Perform daily wire transfer functions such as, but not limited to: -Monitoring wire transfer email -End of day closing functions including posting verification and balancing -Wire call backs -Input, verify, and releasing outgoing wire transfers and releasing incoming wires in accordance with policy and procedure. Client Services -Properly identifies clients adhering to guidelines noted in the client Identification Policy -Maintains outstanding internal and external client service relations through courteous and responsive support -Assist other departments, as needed, by providing counsel and information as it relates to the Deposit Operations’ policies and functions -Direct internal and external clients to the appropriate personnel to resolve more complex questions or problems -Provide requested research and documentation for internal and external client requests Process routine daily functions such as: -Complete daily Internal client requests received via e-mail in a timely manner such as, but not limited to change of address, account transfers, stop payments, account research, sweep transfers, ACH transfers, transaction & client corrections, etc. -Monitor dormant accounts and assist with filing annual escheatment in accordance with the State of Illinois -Prepare reconciliations for assigned general ledgers and other internal accounts such as, but not limited to: ATM control and settlement, official checks, ACH settlement, ICS and CDARS, federal withholding, in process, etc. Issue and balance check files -Review and approve mobile & merchant deposit review exceptions -Legal requests such as: levies, garnishments, subpoena for records, etc. -Chex Systems maintenance and reporting -Fraudulent claim processing Nonessential Duties Other duties as assigned
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Job Posting: 11490504

Posted On: Nov 30, 2023

Updated On: Jan 18, 2024

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